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target for a Health benefits’s improvement team?

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      67. What are the requirements for continuation of health benefits for employees who leave employment?

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      68. How have you defined all Health benefits requirements first?

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      69. Is there any additional Health benefits definition of success?

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      70. What is a worst-case scenario for losses?

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      71. When are meeting minutes sent out? Who is on the distribution list?

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      72. How does the Health benefits manager ensure against scope creep?

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      73. Is the work to date meeting requirements?

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      74. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      75. How often are the team meetings?

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      76. How do you manage changes in Health benefits requirements?

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      77. Is there a critical path to deliver Health benefits results?

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      78. Has a Health benefits requirement not been met?

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      79. Are approval levels defined for contracts and supplements to contracts?

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      80. What are the compelling stakeholder reasons for embarking on Health benefits?

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      81. Where can you gather more information?

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      82. Has/have the customer(s) been identified?

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      83. How did the Health benefits manager receive input to the development of a Health benefits improvement plan and the estimated completion dates/times of each activity?

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      84. Is the Health benefits scope manageable?

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      85. Is Health benefits currently on schedule according to the plan?

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      86. Have specific policy objectives been defined?

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      87. How would you define the culture at your organization, how susceptible is it to Health benefits changes?

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      88. Have the customer needs been translated into specific, measurable requirements? How?

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      89. Has your scope been defined?

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      90. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      91. Is there a clear Health benefits case definition?

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      92. Do you all define Health benefits in the same way?

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      93. Has the Health benefits work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      94. Has a high-level ‘as is’ process map been completed, verified and validated?

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      95. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      96. Has the direction changed at all during the course of Health benefits? If so, when did it change and why?

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      97. What Health benefits requirements should be gathered?

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      98. Why are you doing Health benefits and what is the scope?

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      99. How do you manage scope?

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      100. Does the team have regular meetings?

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      101. Who are the Health benefits improvement team members, including Management Leads and Coaches?

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      102. Is Health benefits linked to key stakeholder goals and objectives?

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      103. How will the Health benefits team and the group measure complete success of Health benefits?

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      104. How do you manage unclear Health benefits requirements?

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      105. What are the Health benefits use cases?

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      106. Is there a Health benefits management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      107. Do you have a Health benefits success story or case study ready to tell and share?

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      108. Is it clearly defined in and to your organization what you do?

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      109. What is in scope?

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      110. What Health benefits services do you require?

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      111. How do you build the right business case?

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      112. Who is gathering information?

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      113. What happens if Health benefits’s scope changes?

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      114. What defines best in class?

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      115. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      116. How do you gather requirements?

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      117. Is the Health benefits scope complete and appropriately sized?

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      118. Scope of sensitive information?

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      119. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      120. How do you keep key subject matter experts in the loop?

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      121. Is

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