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Performance reviews vary from one organization to the next. This guidebook will help you understand how to use feedback in whatever performance review context you find yourself. It explains three feedback principles and four different types of feedback. It will help you understand when to use the different types of feedback and how to frame a complete feedback message, making it more likely that your feedback will be well received. The rest is practice.

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The new edition of the classic change leader's workbook A blend of leadership development, project management, and execution, this perfect companion to the bestselling The Leadership Challenge has been refreshed in time for the 25th Anniversary of this trusted leadership development program. Updated with a new global perspective and new research, it is the ultimate change leader's workbook. Based on Jim Kouzes and Barry Posner's classic book The Leadership Challenge, this workbook is a hands-on guide for improving your ability to put into action the Five Practices of Exemplary Leadership® model and become a leader who Models the Way, Inspires a Shared Vision, Challenges the Process, Enables Others to Act, and Encourages the Heart. Significantly updated, with a new global focus Features the latest research and refer to new case studies, including international examples Can be used as a project-planning, change-creating, and personal-best-making tool More relevant and effective than ever the Third Edition of The Leadership Challenge Workbook will help leaders in every organization improve their ability to communicate a vision, strengthen co-worker commitment, build trust among fellow employees, maintain employee satisfaction, and much more.

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Ever wanted to be an entrepreneur? Ever wanted to control what you do, when you do it and stop just making money for someone else? Now is your chance. Starting up a business has never been more exciting. This book explains what you really need to know to make your business a success: • How you'll know if you've got a good idea • The practicalities of setting up a company • How to manage the money • How to sell what you do • How to make sure you stay soon through it all. This is the book you need to swagger into the Dragon's Den full of confidence. Introduction Chapter 1 – The Idea Chapter 2 – The Business Plan Chapter 3 – Systems, Tools and Legalities Chapter 4 – Money Chapter 5 – Sales & Marketing Chapter 6 – People Chapter 7 – Growth and Staying Power Chapter 8 – Lifestyle

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What do you call something that has endured through nearly 30 years of practice and the scrutiny of research? “The Truth!” —Ken Blanchard, best-selling author of The One-Minute Manager From academia to government, healthcare to technology, faith-based to community advocacy organizations, The Five Practices of Exemplary Leadership® have stood the test of time as the world’s most trusted source for becoming a better leader. Through decades of research, hundreds of personal interviews, analysis of thousands of case studies and millions of survey responses, authors Jim Kouzes and Barry Posner have discovered what over two million worldwide readers of their modern classic, The Leadership Challenge, know as well: The Five Practices provide a proven, evidence-based model for bringing out the leadership potential in anyone, at any level, in any organization, who accepts the leadership challenge.

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Presents inference and simulation of stochastic process in the field of model calibration for financial times series modelled by continuous time processes and numerical option pricing. Introduces the bases of probability theory and goes on to explain how to model financial times series with continuous models, how to calibrate them from discrete data and further covers option pricing with one or more underlying assets based on these models. Analysis and implementation of models goes beyond the standard Black and Scholes framework and includes Markov switching models, Lévy models and other models with jumps (e.g. the telegraph process); Topics other than option pricing include: volatility and covariation estimation, change point analysis, asymptotic expansion and classification of financial time series from a statistical viewpoint. The book features problems with solutions and examples. All the examples and R code are available as an additional R package, therefore all the examples can be reproduced.

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Klassisches Marketing ist nicht selten gepragt durch eine systembedingte Tragheit, unzureichende Beachtung der Kundenerwartungen, zentralistische Strukturen, wunschbasierte Planzahlen oder unzureichende Koordination mit internen Partnern. All dies fuhrt dazu, dass Unternehmen nicht oder zumindest weniger erfolgreich sind, als sie es sein konnten. Marketing muss sich neu erfinden, wenn die Unternehmen eine Zukunft haben wollen. Eine Komponente ist das dezentrale Marketing, bei dem Entscheidungen und Initiativen denjenigen uberlassen werden, die sich in der Nahe der Kunden befinden. Dazu gehoren kurze Reaktionszeiten, kompetentes Nutzen von Social Networks, Ubernahme von direkter Verantwortung durch diejenigen, die Marketingma?nahmen praktizieren, kurze Entscheidungswege, Open Innovation und Crowdsourcing oder erweiterte Serviceorientierung. Hans-Jurgen Borchardt zeigt Unternehmen, welche Elemente des Marketing in den nachsten Jahren relevant sein werden und worauf Unternehmen achten mussen, wenn sie dauerhaft Erfolg haben wollen. Marketingabteilungen, Unternehmenseinheiten und Filialen, aber auch Klein- und mittelstandische Unternehmer konnen ihre aktuellen Strategien, Strukturen und Prozesse daran spiegeln und Ideen fur neue Konzepte gewinnen.

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Der Autor zeigt nicht nur auf, wie sich Schwarmintelligenz entfaltet, er gibt auch ein praxisnahes Konzept fur ihre gelungenen Umsetzung im Arbeitsalltag – klar durchdacht und pragnant ausformuliert. Michael Best, Hessischer Rundfunk, ARD-Borsenredaktion Schwarmintelligenz fasziniert durch erstaunliche Ergebnisse – doch kaum ein Unternehmen hat bisher ihr au?ergewohnliches Potenzial entdeckt, geschweige denn von ihr profitiert. Erst ganz allmahlich gerat Schwarmintelligenz ins Blickfeld neugieriger Fuhrungskrafte. Das liegt sicher auch daran, dass innerbetriebliche Fuhrungsinstrumente zur Aktivierung von Schwarmintelligenz bis dato nicht zur Verfugung standen. Schwarmintelligenz beruht auf geschickter Vernetzung unterschiedlicher Kompetenzen der Schwarmmitglieder. Komplexe Sachverhalte erscheinen unter vielen Blickwinkeln und werden dadurch treffender erfasst. Entrepreneurship halt Einzug, MitarbeiterInnen erproben das Neue. Der Innovationsdruck von au?en wird durch einen inneren Innovationsmotor erganzt. Leistungen gelingen kundengerechter, die Arbeitseffizienz steigt, Reaktionszeiten verkurzen sich. Reibungsverluste werden eliminiert, Burokratie und Verwaltungsmentalitat nehmen ab. Dieses Buch stellt – zum Teil erstmalig und exklusiv – die fur den betrieblichen Einsatz von Schwarmintelligenz erforderlichen Fuhrungsinstrumente vor. Es untersucht Vorteile und Wirkungsweise von Schwarmintelligenz und weist einen leicht gangbaren, praxisorientierten Weg, Schwarmintelligenz erfolgreich in Unternehmen einzubinden. Die Techniken und Methoden sind umfassend beschrieben und erlauben es, kontinuierliche Innovation durch Schwarmintelligenz im Arbeitsalltag sofort und unkompliziert umzusetzen. Fur Fuhrungskrafte aller Ebenen und Fachrichtungen ist das Buch ein Muss, aber auch fur Nachwuchskrafte und alle MitarbeiterInnen, die zukunftsorientiert verandern wollen.

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A behind-the-scenes look at Lexus’s surprising twenty-year success story—in a revised new edition In the 1980s, German brands BMW and Mercedes-Benz dominated the luxury car market and had little reason to fear competition from Japan. But in 1989, Toyota entered the market with the Lexus LS 400, a car that could compete with the Germans in every category but price—it was US$30,000 cheaper. Within two years, Lexus had overtaken Mercedes-Benz in the United States and made a stunning success of Toyota’s brave foray into the global luxury market. Lexus: The Relentless Pursuit reveals why Toyota decided to take on the German automakers and how the new brand won praise and success for its unparalleled quality, unforgettable advertising, and unprecedented customer service. From the first boardroom planning session to Lexus's entry into the mega-luxury supercar market, this is the complete and compelling story of one of the world's most admired brands. Includes a new Foreword by legendary designer Erwin Lui, an Afterword with updates since the first edition, and a new Coda by leading Japanese automotive journalist Hisao Inoue Covers the racetrack triumph—and tragedy—behind the new US$375,000 Lexus LFA supercar Offers important business lessons for brand managers and executives For car enthusiasts, business leaders, and anyone interested in branding and marketing, Lexus: The Relentless Pursuit offers an amazing story of excellence and innovation in the automotive industry.

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Increase your emotional intelligence, build a better workplace Emotional intelligence is crucial for business leadership, and nowhere is that more true than in Asia, where emotions are particularly likely to be concealed during daily business interactions. Emotions can be a major asset for leaders if properly understood, and a source of significant disruption if they are ignored. EQ and Leadership in Asia provides business leaders in Asia with the keys to using emotions as allies as they face practical business challenges. Presenting emotional intelligence in a clear, straightforward manner that anyone can understand, the book shows what it can accomplish, why it matters, and how to systematically improve your ability to understand emotions. Looking at the real challenges that leaders in Asia have to face every day and exploring how emotional intelligence can be used in each instance, this compelling book is essential reading for leaders who want to inspire and influence their coworkers and lead their companies to greater success. Explains the key concepts of emotional intelligence and its particular importance for those in leadership positions Explores why understanding emotion is particularly important for Asian leaders Provides practical examples of emotional intelligence techniques in action in real-world situations A guide to emotional intelligence designed for people working in leadership positions in Asia, EQ and Leadership In Asia is the only book you need to harness emotion in order to create a better workplace.

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A fascinating look at China now and in the years to come, through the eyes of those at the helm As China continues its rapid ascent, attention is turning to its leaders, who they are, and how they view the country's incredible transformation over the last thirty years. In How China's Leaders Think: The Inside Story of China's Past, Current and Future Leaders, Revised, bestselling author Lawrence Kuhn goes directly to the source, talking with members of China's ruling party and examining recently declassified Party material to provide readers with an intimate look at China's leaders and leadership structure, visionary principles, and convulsive past, and tracing the nation's reform efforts. Focusing on President Hu Jintao's philosophies and policies, the book looks to the next generation of China's leaders to ask the questions on everyone's lips. Who are China's future leaders? How do they view China's place in the world? Confronting China's leaders head on, Kuhn asks about the county's many problem, from economic imbalances to unsustainable development, to find out if there's a road map for change. Presenting the thoughts of key Chinese leaders on everything from media, military, banking, and healthcare to film, the Internet, science and technology, and much more, the book paints an intimate, candid portrayal of how China's leaders really think. Presents a fascinating insight into how China's leaders think about their country and where it's headed Asks the tough questions about China's need for reform Pulls together information from over 100 personal interviews as well as recently declassified Party documents Taking readers closer to Party officials than ever before, How China's Leaders Think documents China's thirty-year struggle toward economic and social reform, and what's to come.