LITMIR.BIZ

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      9. Is special Health benefits user knowledge required?

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      10. If substitutes have been appointed, have they been briefed on the Health benefits goals and received regular communications as to the progress to date?

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      11. What intelligence can you gather?

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      12. Will a Health benefits production readiness review be required?

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      13. Has a team charter been developed and communicated?

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      14. How do you gather Health benefits requirements?

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      15. What critical content must be communicated – who, what, when, where, and how?

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      16. Are audit criteria, scope, frequency and methods defined?

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      17. Has everyone on the team, including the team leaders, been properly trained?

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      18. How are consistent Health benefits definitions important?

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      19. How and when will the baselines be defined?

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      20. What is the scope of the Health benefits work?

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      21. The political context: who holds power?

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      22. Has a project plan, Gantt chart, or similar been developed/completed?

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      23. Are customer(s) identified and segmented according to their different needs and requirements?

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      24. What are the record-keeping requirements of Health benefits activities?

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      25. Is scope creep really all bad news?

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      26. What are the rough order estimates on cost savings/opportunities that Health benefits brings?

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      27. Are task requirements clearly defined?

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      28. How can the value of Health benefits be defined?

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      29. Are roles and responsibilities formally defined?

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      30. When is/was the Health benefits start date?

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      31. Are resources adequate for the scope?

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      32. Does the scope remain the same?

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      33. How do you think the partners involved in Health benefits would have defined success?

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      34. Is Health benefits required?

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      35. What sort of initial information to gather?

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      36. Are all requirements met?

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      37. Are there different segments of customers?

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      38. What customer feedback methods were used to solicit their input?

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      39. What is in the scope and what is not in scope?

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      40. What scope to assess?

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      41. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      42. Have all of the relationships been defined properly?

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      43. What are the Health benefits tasks and definitions?

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      44. How is the team tracking and documenting its work?

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      45. Is the scope of Health benefits defined?

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      46. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      47. What is the scope of Health benefits?

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      48. Are different versions of process maps needed to account for the different types of inputs?

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      49. How will variation in the actual durations of each activity be dealt with to ensure that the expected Health benefits results are met?

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      50. Who approved the Health benefits scope?

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      51. How do you hand over Health benefits context?

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      52. Have all basic functions of Health benefits been defined?

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      53. Are the Health benefits requirements testable?

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      54. When is the estimated completion date?

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      55. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      56. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      57. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      58. Are the Health benefits requirements complete?

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      59. Are accountability and ownership for Health benefits clearly defined?

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      60. What information do you gather?

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      61. What are the dynamics of the communication plan?

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      62. Are there any constraints known that bear on the ability to perform Health benefits work? How is the team addressing them?

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      63. Who defines (or who defined) the rules and roles?

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      64. How would you define Health benefits leadership?

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      65. What are the tasks and definitions?

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      66.

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