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      63. How do you gather requirements?

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      64. What customer feedback methods were used to solicit their input?

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      65. How have you defined all Market Systems Development requirements first?

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      66. What would be the goal or target for a Market Systems Development’s improvement team?

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      67. What Market Systems Development services do you require?

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      68. Will a Market Systems Development production readiness review be required?

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      69. Do you all define Market Systems Development in the same way?

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      70. Are different versions of process maps needed to account for the different types of inputs?

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      71. What critical content must be communicated – who, what, when, where, and how?

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      72. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      73. Are roles and responsibilities formally defined?

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      74. What sort of initial information to gather?

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      75. How will the Market Systems Development team and the group measure complete success of Market Systems Development?

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      76. If substitutes have been appointed, have they been briefed on the Market Systems Development goals and received regular communications as to the progress to date?

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      77. What is the definition of success?

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      78. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      79. Is there a critical path to deliver Market Systems Development results?

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      80. How do you manage scope?

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      81. Is the scope of Market Systems Development defined?

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      82. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      83. What are the record-keeping requirements of Market Systems Development activities?

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      84. Has everyone on the team, including the team leaders, been properly trained?

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      85. When is the estimated completion date?

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      86. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      87. Is there a clear Market Systems Development case definition?

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      88. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      89. What is the scope of Market Systems Development?

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      90. What is out of scope?

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      91. Has/have the customer(s) been identified?

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      92. How would you define the culture at your organization, how susceptible is it to Market Systems Development changes?

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      93. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      94. Has your scope been defined?

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      95. What are the tasks and definitions?

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      96. How do you gather the stories?

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      97. How does the Market Systems Development manager ensure against scope creep?

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      98. Is special Market Systems Development user knowledge required?

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      99. What is in scope?

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      100. Are task requirements clearly defined?

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      101. Who is gathering information?

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      102. The political context: who holds power?

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      103. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      104. What is in the scope and what is not in scope?

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      105. What system do you use for gathering Market Systems Development information?

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      106. How and when will the baselines be defined?

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      107. How are consistent Market Systems Development definitions important?

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      108. What information do you gather?

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      109. What information should you gather?

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      110. Who approved the Market Systems Development scope?

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      111. Has a Market Systems Development requirement not been met?

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      112. Will team members perform Market Systems Development work when assigned and in a timely fashion?

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      113. What is a worst-case scenario for losses?

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      114. Have the customer needs been translated into specific, measurable requirements? How?

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      115. Do you have organizational privacy requirements?

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      116. Are customer(s) identified and segmented according to their different needs and requirements?

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      117. Has a project plan, Gantt chart, or similar been developed/completed?

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