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the customer(s) been identified?

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      9. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      10. What are the core elements of the Results Only Work Environment business case?

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      11. How does the Results Only Work Environment manager ensure against scope creep?

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      12. How would you define Results Only Work Environment leadership?

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      13. Have specific policy objectives been defined?

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      14. Does the team have regular meetings?

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      15. Are the Results Only Work Environment requirements complete?

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      16. What is the scope of Results Only Work Environment?

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      17. What are the compelling stakeholder reasons for embarking on Results Only Work Environment?

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      18. Has everyone on the team, including the team leaders, been properly trained?

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      19. Are different versions of process maps needed to account for the different types of inputs?

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      20. Do you all define Results Only Work Environment in the same way?

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      21. Has your scope been defined?

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      22. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      23. How do you gather Results Only Work Environment requirements?

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      24. How and when will the baselines be defined?

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      25. Who defines (or who defined) the rules and roles?

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      26. Are resources adequate for the scope?

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      27. Has a project plan, Gantt chart, or similar been developed/completed?

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      28. Who is gathering information?

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      29. When is the estimated completion date?

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      30. Has a team charter been developed and communicated?

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      31. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      32. Does the scope remain the same?

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      33. What is in scope?

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      34. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      35. Have all basic functions of Results Only Work Environment been defined?

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      36. Is scope creep really all bad news?

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      37. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      38. Is Results Only Work Environment linked to key stakeholder goals and objectives?

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      39. What is the definition of Results Only Work Environment excellence?

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      40. What gets examined?

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      41. What scope do you want your strategy to cover?

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      42. What is the definition of success?

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      43. Is the Results Only Work Environment scope manageable?

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      44. What intelligence can you gather?

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      45. What system do you use for gathering Results Only Work Environment information?

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      46. What Results Only Work Environment services do you require?

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      47. What defines best in class?

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      48. How do you build the right business case?

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      49. What would be the goal or target for a Results Only Work Environment’s improvement team?

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      50. Is special Results Only Work Environment user knowledge required?

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      51. How do you think the partners involved in Results Only Work Environment would have defined success?

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      52. Are task requirements clearly defined?

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      53. What is in the scope and what is not in scope?

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      54. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      55. The political context: who holds power?

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      56. What key stakeholder process output measure(s) does Results Only Work Environment leverage and how?

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      57. What are (control) requirements for Results Only Work Environment Information?

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      58. How did the Results Only Work Environment manager receive input to the development of a Results Only Work Environment improvement plan and the estimated completion dates/times of each activity?

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      59. Are there any constraints known that bear on the ability to perform Results Only Work Environment work? How is the team addressing them?

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      60. Are required metrics defined, what are they?

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      61. Have the customer needs been translated into specific, measurable requirements? How?

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      62. What are the Results Only Work Environment use cases?

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      63. How would

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