Скачать книгу

formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Results Only Work Environment Scorecard on the second next page of the Self-Assessment.

      Your completed Results Only Work Environment Scorecard will give you a clear presentation of which Results Only Work Environment areas need attention.

      Results Only Work Environment

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Results Only Work Environment

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Results Only Work Environment

      Scorecard Example13

      Results Only Work Environment

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:91

      CRITERION #7: SUSTAIN:104

      Results Only Work Environment and Managing Projects, Criteria for Project Managers:129

      1.0 Initiating Process Group: Results Only Work Environment130

      1.1 Project Charter: Results Only Work Environment132

      1.2 Stakeholder Register: Results Only Work Environment134

      1.3 Stakeholder Analysis Matrix: Results Only Work Environment135

      2.0 Planning Process Group: Results Only Work Environment137

      2.1 Project Management Plan: Results Only Work Environment139

      2.2 Scope Management Plan: Results Only Work Environment141

      2.3 Requirements Management Plan: Results Only Work Environment143

      2.4 Requirements Documentation: Results Only Work Environment145

      2.5 Requirements Traceability Matrix: Results Only Work Environment147

      2.6 Project Scope Statement: Results Only Work Environment149

      2.7 Assumption and Constraint Log: Results Only Work Environment151

      2.8 Work Breakdown Structure: Results Only Work Environment153

      2.9 WBS Dictionary: Results Only Work Environment155

      2.10 Schedule Management Plan: Results Only Work Environment158

      2.11 Activity List: Results Only Work Environment160

      2.12 Activity Attributes: Results Only Work Environment162

      2.13 Milestone List: Results Only Work Environment164

      2.14 Network Diagram: Results Only Work Environment166

      2.15 Activity Resource Requirements: Results Only Work Environment168

      2.16 Resource Breakdown Structure: Results Only Work Environment170

      2.17 Activity Duration Estimates: Results Only Work Environment172

      2.18 Duration Estimating Worksheet: Results Only Work Environment174

      2.19 Project Schedule: Results Only Work Environment176

      2.20 Cost Management Plan: Results Only Work Environment178

      2.21 Activity Cost Estimates: Results Only Work Environment180

      2.22 Cost Estimating Worksheet: Results Only Work Environment182

      2.23 Cost Baseline: Results Only Work Environment184

      2.24 Quality Management Plan: Results Only Work Environment186

      2.25 Quality Metrics: Results Only Work Environment188

      2.26 Process Improvement Plan: Results Only Work Environment190

      2.27 Responsibility Assignment Matrix: Results Only Work Environment192

      2.28 Roles and Responsibilities: Results Only Work Environment194

      2.29 Human Resource Management Plan: Results Only Work Environment197

      2.30 Communications Management Plan: Results Only Work Environment199

      2.31 Risk Management Plan: Results Only Work Environment201

      2.32 Risk Register: Results Only Work Environment203

      2.33 Probability and Impact Assessment: Results Only Work Environment205

      2.34 Probability and Impact Matrix: Results Only Work Environment207

      2.35 Risk Data Sheet: Results Only Work Environment209

      2.36 Procurement Management Plan: Results Only Work Environment211

      2.37 Source Selection Criteria: Results Only Work Environment213

      2.38 Stakeholder Management Plan: Results Only Work Environment215

      2.39 Change Management Plan: Results Only Work Environment217

      3.0 Executing Process Group: Results Only Work Environment219

      3.1 Team Member Status Report: Results Only Work Environment221

      3.2 Change Request: Results Only Work Environment223

      3.3 Change Log: Results Only Work Environment225

      3.4 Decision Log: Results Only Work Environment227

      3.5 Quality Audit: Results Only Work Environment229

      3.6 Team Directory: Results Only Work Environment232

      3.7 Team Operating Agreement: Results Only Work Environment234

      3.8 Team Performance Assessment: Results Only Work Environment236

      3.9 Team Member Performance Assessment: Results Only Work Environment238

      3.10 Issue Log: Results Only Work Environment240

      4.0 Monitoring and Controlling Process Group: Results Only Work Environment242

      4.1 Project Performance Report: Results Only Work Environment244

      4.2 Variance Analysis: Results Only Work Environment246

      4.3 Earned Value Status: Results Only Work Environment248

      4.4 Risk Audit: Results Only Work Environment250

      4.5 Contractor Status Report: Results Only Work Environment252

      4.6 Formal Acceptance: Results Only Work Environment254

      5.0 Closing Process Group: Results Only Work Environment256

      5.1 Procurement Audit: Results Only Work Environment258

      5.2 Contract Close-Out: Results Only Work Environment260

      5.3 Project or Phase Close-Out: Results Only Work Environment262

      5.4 Lessons Learned: Results Only Work Environment264

      Index266

      CRITERION

Скачать книгу