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      129. Is there a critical path to deliver Process Thinking results?

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      130. Are required metrics defined, what are they?

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      131. What sources do you use to gather information for a Process Thinking study?

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      132. What are (control) requirements for Process Thinking Information?

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      133. What information do you gather?

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      134. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      135. What is out of scope?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Process Thinking Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How will effects be measured?

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      2. What tests verify requirements?

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      3. Where is the cost?

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      4. How do you verify if Process Thinking is built right?

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      5. Do you have any cost Process Thinking limitation requirements?

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      6. What can be used to verify compliance?

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      7. Are the Process Thinking benefits worth its costs?

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      8. What does verifying compliance entail?

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      9. How can you reduce costs?

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      10. What details are required of the Process Thinking cost structure?

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      11. How can a Process Thinking test verify your ideas or assumptions?

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      12. Have design-to-cost goals been established?

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      13. Where can you go to verify the info?

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      14. What measurements are possible, practicable and meaningful?

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      15. Are the measurements objective?

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      16. How can you measure Process Thinking in a systematic way?

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      17. Does a Process Thinking quantification method exist?

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      18. Are there measurements based on task performance?

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      19. Are indirect costs charged to the Process Thinking program?

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      20. How is the value delivered by Process Thinking being measured?

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      21. How do you verify your resources?

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      22. Are Process Thinking vulnerabilities categorized and prioritized?

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      23. Did you tackle the cause or the symptom?

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      24. How do you verify and develop ideas and innovations?

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      25. How are you verifying it?

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      26. How long to keep data and how to manage retention costs?

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      27. What are the current costs of the Process Thinking process?

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      28. What are your key Process Thinking organizational performance measures, including key short and longer-term financial measures?

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      29. When are costs are incurred?

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      30. Who pays the cost?

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      31. What harm might be caused?

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      32. How will costs be allocated?

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      33. How will success or failure be measured?

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      34. Is the solution cost-effective?

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      35. What are allowable costs?

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      36. What is the root cause(s) of the problem?

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      37. Is there an opportunity to verify requirements?

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      38. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Process Thinking services/products?

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      39. What are the Process Thinking investment costs?

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      40. How can you measure the performance?

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      41. What are the types and number of measures to use?

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      42. How do you control the overall costs of your work processes?

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      43. How do you verify Process Thinking completeness and accuracy?

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      44. What does losing customers cost your organization?

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      45. What does a Test Case verify?

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      46. What methods are feasible and acceptable to estimate the impact of reforms?

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      47. What are the costs of reform?

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      48. Are actual costs in line with budgeted costs?

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