LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Process Thinking

      Scorecard Example12

      Process Thinking

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:26

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:101

      Process Thinking and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: Process Thinking127

      1.1 Project Charter: Process Thinking129

      1.2 Stakeholder Register: Process Thinking131

      1.3 Stakeholder Analysis Matrix: Process Thinking132

      2.0 Planning Process Group: Process Thinking134

      2.1 Project Management Plan: Process Thinking136

      2.2 Scope Management Plan: Process Thinking138

      2.3 Requirements Management Plan: Process Thinking140

      2.4 Requirements Documentation: Process Thinking142

      2.5 Requirements Traceability Matrix: Process Thinking144

      2.6 Project Scope Statement: Process Thinking146

      2.7 Assumption and Constraint Log: Process Thinking148

      2.8 Work Breakdown Structure: Process Thinking150

      2.9 WBS Dictionary: Process Thinking152

      2.10 Schedule Management Plan: Process Thinking154

      2.11 Activity List: Process Thinking156

      2.12 Activity Attributes: Process Thinking158

      2.13 Milestone List: Process Thinking160

      2.14 Network Diagram: Process Thinking162

      2.15 Activity Resource Requirements: Process Thinking164

      2.16 Resource Breakdown Structure: Process Thinking165

      2.17 Activity Duration Estimates: Process Thinking167

      2.18 Duration Estimating Worksheet: Process Thinking169

      2.19 Project Schedule: Process Thinking171

      2.20 Cost Management Plan: Process Thinking173

      2.21 Activity Cost Estimates: Process Thinking175

      2.22 Cost Estimating Worksheet: Process Thinking177

      2.23 Cost Baseline: Process Thinking179

      2.24 Quality Management Plan: Process Thinking181

      2.25 Quality Metrics: Process Thinking183

      2.26 Process Improvement Plan: Process Thinking185

      2.27 Responsibility Assignment Matrix: Process Thinking187

      2.28 Roles and Responsibilities: Process Thinking189

      2.29 Human Resource Management Plan: Process Thinking191

      2.30 Communications Management Plan: Process Thinking193

      2.31 Risk Management Plan: Process Thinking195

      2.32 Risk Register: Process Thinking197

      2.33 Probability and Impact Assessment: Process Thinking199

      2.34 Probability and Impact Matrix: Process Thinking201

      2.35 Risk Data Sheet: Process Thinking203

      2.36 Procurement Management Plan: Process Thinking205

      2.37 Source Selection Criteria: Process Thinking207

      2.38 Stakeholder Management Plan: Process Thinking209

      2.39 Change Management Plan: Process Thinking211

      3.0 Executing Process Group: Process Thinking213

      3.1 Team Member Status Report: Process Thinking215

      3.2 Change Request: Process Thinking217

      3.3 Change Log: Process Thinking219

      3.4 Decision Log: Process Thinking221

      3.5 Quality Audit: Process Thinking223

      3.6 Team Directory: Process Thinking225

      3.7 Team Operating Agreement: Process Thinking227

      3.8 Team Performance Assessment: Process Thinking229

      3.9 Team Member Performance Assessment: Process Thinking231

      3.10 Issue Log: Process Thinking233

      4.0 Monitoring and Controlling Process Group: Process Thinking235

      4.1 Project Performance Report: Process Thinking237

      4.2 Variance Analysis: Process Thinking239

      4.3 Earned Value Status: Process Thinking241

      4.4 Risk Audit: Process Thinking243

      4.5 Contractor Status Report: Process Thinking245

      4.6 Formal Acceptance: Process Thinking247

      5.0 Closing Process Group: Process Thinking249

      5.1 Procurement Audit: Process Thinking251

      5.2 Contract Close-Out: Process Thinking253

      5.3 Project or Phase Close-Out: Process Thinking255

      5.4 Lessons Learned: Process Thinking257

      Index259

      CRITERION #1: RECOGNIZE