LITMIR.BIZ

Скачать книгу

      <--- Score

      121. How do you manage unclear Executive Support System requirements?

      <--- Score

      122. How do you manage scope?

      <--- Score

      123. Are different versions of process maps needed to account for the different types of inputs?

      <--- Score

      124. What intelligence can you gather?

      <--- Score

      125. What is out of scope?

      <--- Score

      126. What system do you use for gathering Executive Support System information?

      <--- Score

      127. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

      <--- Score

      128. Is Executive Support System currently on schedule according to the plan?

      <--- Score

      129. Are required metrics defined, what are they?

      <--- Score

      130. Is the scope of Executive Support System defined?

      <--- Score

      131. What key stakeholder process output measure(s) does Executive Support System leverage and how?

      <--- Score

      132. What are the tasks and definitions?

      <--- Score

      133. Have all basic functions of Executive Support System been defined?

      <--- Score

      134. How did the Executive Support System manager receive input to the development of a Executive Support System improvement plan and the estimated completion dates/times of each activity?

      <--- Score

      135. When are meeting minutes sent out? Who is on the distribution list?

      <--- Score

      136. How are consistent Executive Support System definitions important?

      <--- Score

      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Executive Support System Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Why do the measurements/indicators matter?

      <--- Score

      2. What are allowable costs?

      <--- Score

      3. What potential environmental factors impact the Executive Support System effort?

      <--- Score

      4. Which costs should be taken into account?

      <--- Score

      5. What causes innovation to fail or succeed in your organization?

      <--- Score

      6. Are the units of measure consistent?

      <--- Score

      7. What are hidden Executive Support System quality costs?

      <--- Score

      8. Do you have an issue in getting priority?

      <--- Score

      9. What does losing customers cost your organization?

      <--- Score

      10. How do you measure variability?

      <--- Score

      11. How is progress measured?

      <--- Score

      12. Do you effectively measure and reward individual and team performance?

      <--- Score

      13. How do you measure efficient delivery of Executive Support System services?

      <--- Score

      14. What are the costs of reform?

      <--- Score

      15. How will you measure your Executive Support System effectiveness?

      <--- Score

      16. What are the current costs of the Executive Support System process?

      <--- Score

      17. How can you reduce costs?

      <--- Score

      18. What are the Executive Support System key cost drivers?

      <--- Score

      19. Are there competing Executive Support System priorities?

      <--- Score

      20. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?

      <--- Score

      21. How do you measure success?

      <--- Score

      22. What is the cause of any Executive Support System gaps?

      <--- Score

      23. At what cost?

      <--- Score

      24. Is the cost worth the Executive Support System effort ?

      <--- Score

      25. How are costs allocated?

      <--- Score

      26. Is the solution cost-effective?

      <--- Score

      27. Are Executive Support System vulnerabilities categorized and prioritized?

      <--- Score

      28. How much does it cost?

      <--- Score

      29. What drives O&M cost?

      <--- Score

      30. Are you aware of what could cause a problem?

      <--- Score

      31. Does the Executive Support System task fit the client’s priorities?

      <--- Score

      32. What are your customers expectations and measures?

      <--- Score

      33. What tests verify requirements?

      <--- Score

      34. Which Executive Support System impacts are significant?

      <--- Score

      35. How will effects be measured?

      <--- Score

      36. What would be a real cause for concern?

      <--- Score

      37. How do you stay flexible and focused to recognize larger Executive Support System results?

      <---

Скачать книгу