LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Executive Support System

      Scorecard Example13

      Executive Support System

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:59

      CRITERION #5: IMPROVE:75

      CRITERION #6: CONTROL:91

      CRITERION #7: SUSTAIN:104

      Executive Support System and Managing Projects, Criteria for Project Managers:130

      1.0 Initiating Process Group: Executive Support System131

      1.1 Project Charter: Executive Support System133

      1.2 Stakeholder Register: Executive Support System135

      1.3 Stakeholder Analysis Matrix: Executive Support System136

      2.0 Planning Process Group: Executive Support System138

      2.1 Project Management Plan: Executive Support System140

      2.2 Scope Management Plan: Executive Support System142

      2.3 Requirements Management Plan: Executive Support System144

      2.4 Requirements Documentation: Executive Support System146

      2.5 Requirements Traceability Matrix: Executive Support System148

      2.6 Project Scope Statement: Executive Support System150

      2.7 Assumption and Constraint Log: Executive Support System152

      2.8 Work Breakdown Structure: Executive Support System154

      2.9 WBS Dictionary: Executive Support System156

      2.10 Schedule Management Plan: Executive Support System159

      2.11 Activity List: Executive Support System161

      2.12 Activity Attributes: Executive Support System163

      2.13 Milestone List: Executive Support System165

      2.14 Network Diagram: Executive Support System167

      2.15 Activity Resource Requirements: Executive Support System169

      2.16 Resource Breakdown Structure: Executive Support System170

      2.17 Activity Duration Estimates: Executive Support System172

      2.18 Duration Estimating Worksheet: Executive Support System174

      2.19 Project Schedule: Executive Support System176

      2.20 Cost Management Plan: Executive Support System178

      2.21 Activity Cost Estimates: Executive Support System180

      2.22 Cost Estimating Worksheet: Executive Support System182

      2.23 Cost Baseline: Executive Support System184

      2.24 Quality Management Plan: Executive Support System186

      2.25 Quality Metrics: Executive Support System188

      2.26 Process Improvement Plan: Executive Support System190

      2.27 Responsibility Assignment Matrix: Executive Support System192

      2.28 Roles and Responsibilities: Executive Support System194

      2.29 Human Resource Management Plan: Executive Support System196

      2.30 Communications Management Plan: Executive Support System198

      2.31 Risk Management Plan: Executive Support System200

      2.32 Risk Register: Executive Support System202

      2.33 Probability and Impact Assessment: Executive Support System204

      2.34 Probability and Impact Matrix: Executive Support System206

      2.35 Risk Data Sheet: Executive Support System208

      2.36 Procurement Management Plan: Executive Support System210

      2.37 Source Selection Criteria: Executive Support System212

      2.38 Stakeholder Management Plan: Executive Support System214

      2.39 Change Management Plan: Executive Support System216

      3.0 Executing Process Group: Executive Support System218

      3.1 Team Member Status Report: Executive Support System220

      3.2 Change Request: Executive Support System222

      3.3 Change Log: Executive Support System224

      3.4 Decision Log: Executive Support System226

      3.5 Quality Audit: Executive Support System228

      3.6 Team Directory: Executive Support System231

      3.7 Team Operating Agreement: Executive Support System233

      3.8 Team Performance Assessment: Executive Support System235

      3.9 Team Member Performance Assessment: Executive Support System237

      3.10 Issue Log: Executive Support System239

      4.0 Monitoring and Controlling Process Group: Executive Support System241

      4.1 Project Performance Report: Executive Support System243

      4.2 Variance Analysis: Executive Support System245

      4.3 Earned Value Status: Executive Support System247

      4.4 Risk Audit: Executive Support System249

      4.5 Contractor Status Report: Executive Support System251

      4.6 Formal Acceptance: Executive Support System253

      5.0 Closing Process Group: Executive Support System255

      5.1 Procurement Audit: Executive Support System257

      5.2 Contract Close-Out: Executive Support System259

      5.3 Project or Phase Close-Out: Executive Support System261

      5.4 Lessons Learned: Executive Support System263

      Index265

      CRITERION #1: RECOGNIZE