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What are the Executive Support System use cases?

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      10. When is the estimated completion date?

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      11. What information do you gather?

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      12. What is the worst case scenario?

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      13. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      14. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      15. What gets examined?

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      16. What baselines are required to be defined and managed?

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      17. Do you have a Executive Support System success story or case study ready to tell and share?

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      18. Is there any additional Executive Support System definition of success?

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      19. What are the dynamics of the communication plan?

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      20. Is Executive Support System linked to key stakeholder goals and objectives?

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      21. How and when will the baselines be defined?

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      22. What is in the scope and what is not in scope?

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      23. How is the team tracking and documenting its work?

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      24. What sort of initial information to gather?

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      25. Has a Executive Support System requirement not been met?

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      26. How do you hand over Executive Support System context?

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      27. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      28. Are roles and responsibilities formally defined?

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      29. Are task requirements clearly defined?

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      30. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      31. Who is gathering information?

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      32. How would you define Executive Support System leadership?

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      33. Has a project plan, Gantt chart, or similar been developed/completed?

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      34. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      35. Are the Executive Support System requirements complete?

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      36. How do you keep key subject matter experts in the loop?

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      37. Will team members regularly document their Executive Support System work?

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      38. The political context: who holds power?

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      39. Is the team equipped with available and reliable resources?

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      40. Have specific policy objectives been defined?

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      41. Who defines (or who defined) the rules and roles?

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      42. What are the rough order estimates on cost savings/opportunities that Executive Support System brings?

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      43. What defines best in class?

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      44. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      45. When is/was the Executive Support System start date?

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      46. Is there a critical path to deliver Executive Support System results?

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      47. Are resources adequate for the scope?

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      48. How do you gather Executive Support System requirements?

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      49. Who are the Executive Support System improvement team members, including Management Leads and Coaches?

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      50. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      51. How have you defined all Executive Support System requirements first?

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      52. Is the Executive Support System scope manageable?

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      53. How do you manage changes in Executive Support System requirements?

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      54. How will the Executive Support System team and the group measure complete success of Executive Support System?

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      55. What would be the goal or target for a Executive Support System’s improvement team?

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      56. Who is gathering Executive Support System information?

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      57. What are the compelling stakeholder reasons for embarking on Executive Support System?

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      58. What are the record-keeping requirements of Executive Support System activities?

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      59. What is a worst-case scenario for losses?

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      60. How do you build the right business case?

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      61. What are the core elements of the Executive Support System business case?

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      62. Is scope creep really all bad news?

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      63. What information should you gather?

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      64. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      65. Are the

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