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System requirements testable?

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      66. Has everyone on the team, including the team leaders, been properly trained?

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      67. Are customer(s) identified and segmented according to their different needs and requirements?

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      68. Has a team charter been developed and communicated?

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      69. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      70. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      71. How often are the team meetings?

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      72. Who approved the Executive Support System scope?

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      73. What was the context?

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      74. Have all of the relationships been defined properly?

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      75. What is the definition of Executive Support System excellence?

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      76. Does the team have regular meetings?

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      77. How do you gather the stories?

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      78. Is it clearly defined in and to your organization what you do?

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      79. What scope to assess?

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      80. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      81. Are all requirements met?

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      82. Are there different segments of customers?

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      83. What are the Executive Support System tasks and definitions?

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      84. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      85. What is the scope?

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      86. How do you think the partners involved in Executive Support System would have defined success?

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      87. Have the customer needs been translated into specific, measurable requirements? How?

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      88. Do you all define Executive Support System in the same way?

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      89. What are (control) requirements for Executive Support System Information?

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      90. What is the context?

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      91. Is there a clear Executive Support System case definition?

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      92. How will variation in the actual durations of each activity be dealt with to ensure that the expected Executive Support System results are met?

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      93. Is special Executive Support System user knowledge required?

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      94. If substitutes have been appointed, have they been briefed on the Executive Support System goals and received regular communications as to the progress to date?

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      95. What sources do you use to gather information for a Executive Support System study?

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      96. How would you define the culture at your organization, how susceptible is it to Executive Support System changes?

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      97. Is the Executive Support System scope complete and appropriately sized?

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      98. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      99. Has the Executive Support System work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      100. What constraints exist that might impact the team?

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      101. What scope do you want your strategy to cover?

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      102. What is the scope of Executive Support System?

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      103. Has your scope been defined?

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      104. How does the Executive Support System manager ensure against scope creep?

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      105. Are there any constraints known that bear on the ability to perform Executive Support System work? How is the team addressing them?

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      106. Why are you doing Executive Support System and what is the scope?

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      107. Is there a Executive Support System management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      108. How can the value of Executive Support System be defined?

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      109. What happens if Executive Support System’s scope changes?

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      110. What critical content must be communicated – who, what, when, where, and how?

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      111. What is the scope of the Executive Support System work?

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      112. Is Executive Support System required?

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      113. What is out-of-scope initially?

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      114. Scope of sensitive information?

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      115. Has/have the customer(s) been identified?

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      116. What is in scope?

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      117. Is the work to date meeting requirements?

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      118. What customer feedback methods were used to solicit their input?

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      119. How do you gather requirements?

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      120. What Executive Support System requirements should be gathered?

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