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up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Cost of labor Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What are your primary costs, revenues, assets?

      <--- Score

      2. How is progress measured?

      <--- Score

      3. Is the solution cost-effective?

      <--- Score

      4. Are there measurements based on task performance?

      <--- Score

      5. What does a Test Case verify?

      <--- Score

      6. Was a business case (cost/benefit) developed?

      <--- Score

      7. What would it cost to replace your technology?

      <--- Score

      8. How is the value delivered by Cost of labor being measured?

      <--- Score

      9. What does your operating model cost?

      <--- Score

      10. What methods are feasible and acceptable to estimate the impact of reforms?

      <--- Score

      11. What methods are used to identify and incorporate anticipated changes in cost of labor, equipment, and material?

      <--- Score

      12. What is the total fixed cost?

      <--- Score

      13. What is an unallowable cost?

      <--- Score

      14. What users will be impacted?

      <--- Score

      15. At what cost?

      <--- Score

      16. Do you effectively measure and reward individual and team performance?

      <--- Score

      17. What details are required of the Cost of labor cost structure?

      <--- Score

      18. Among the Cost of labor product and service cost to be estimated, which is considered hardest to estimate?

      <--- Score

      19. What are the costs of reform?

      <--- Score

      20. What drives O&M cost?

      <--- Score

      21. How do you verify the Cost of labor requirements quality?

      <--- Score

      22. What measurements are being captured?

      <--- Score

      23. What tests verify requirements?

      <--- Score

      24. Are you aware of what could cause a problem?

      <--- Score

      25. What is the Cost of labor business impact?

      <--- Score

      26. What relevant entities could be measured?

      <--- Score

      27. How will your organization measure success?

      <--- Score

      28. How do you prevent mis-estimating cost?

      <--- Score

      29. How do you verify the authenticity of the data and information used?

      <--- Score

      30. Does management have the right priorities among projects?

      <--- Score

      31. What happens if cost savings do not materialize?

      <--- Score

      32. What is your Cost of labor quality cost segregation study?

      <--- Score

      33. What are successful techniques of controlling the cost of labor involved in service firms?

      <--- Score

      34. When a disaster occurs, who gets priority?

      <--- Score

      35. What could cause delays in the schedule?

      <--- Score

      36. Does the cost of labor vary depending on the time of year?

      <--- Score

      37. How will costs be allocated?

      <--- Score

      38. What are hidden Cost of labor quality costs?

      <--- Score

      39. How will effects be measured?

      <--- Score

      40. How can you reduce costs?

      <--- Score

      41. How can you measure Cost of labor in a systematic way?

      <--- Score

      42. How do you aggregate measures across priorities?

      <--- Score

      43. How can the cost of labor needed to serve customers be reduced?

      <--- Score

      44. Are indirect costs charged to the Cost of labor program?

      <--- Score

      45. How do your measurements capture actionable Cost of labor information for use in exceeding your customers expectations and securing your customers engagement?

      <--- Score

      46. Are Cost of labor vulnerabilities categorized and prioritized?

      <--- Score

      47. What do you measure and why?

      <--- Score

      48. What is your decision requirements diagram?

      <--- Score

      49. What are the costs?

      <--- Score

      50. Are actual costs in line with budgeted costs?

      <--- Score

      51. Which Cost of labor impacts are significant?

      <--- Score

      52. What are the estimated costs of proposed changes?

      <--- Score

      53. How much of the budget will be allocated towards the cost of labor?

      <--- Score

      54. Do you have any cost Cost of labor limitation requirements?

      <--- Score

      55. Are the measurements objective?

      <--- Score

      56. Is it possible to estimate the impact of unanticipated

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