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      77. Is Cost of labor required?

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      78. How would you define the culture at your organization, how susceptible is it to Cost of labor changes?

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      79. How and when will the baselines be defined?

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      80. Are the Cost of labor requirements complete?

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      81. How do you catch Cost of labor definition inconsistencies?

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      82. Has the direction changed at all during the course of Cost of labor? If so, when did it change and why?

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      83. Are audit criteria, scope, frequency and methods defined?

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      84. Are the Cost of labor requirements testable?

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      85. What is the scope of Cost of labor?

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      86. How do you build the right business case?

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      87. What are the compelling stakeholder reasons for embarking on Cost of labor?

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      88. Is the work to date meeting requirements?

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      89. Have the customer needs been translated into specific, measurable requirements? How?

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      90. How would you define Cost of labor leadership?

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      91. How do you think the partners involved in Cost of labor would have defined success?

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      92. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      93. What information do you gather?

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      94. How can the value of Cost of labor be defined?

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      95. What Cost of labor requirements should be gathered?

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      96. When is/was the Cost of labor start date?

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      97. Have specific policy objectives been defined?

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      98. Are there any constraints known that bear on the ability to perform Cost of labor work? How is the team addressing them?

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      99. What critical content must be communicated – who, what, when, where, and how?

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      100. Are task requirements clearly defined?

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      101. What are the dynamics of the communication plan?

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      102. What are the rough order estimates on cost savings/opportunities that Cost of labor brings?

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      103. What defines best in class?

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      104. How do you gather Cost of labor requirements?

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      105. Have all basic functions of Cost of labor been defined?

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      106. What are the record-keeping requirements of Cost of labor activities?

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      107. What are the core elements of the Cost of labor business case?

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      108. What is in the scope and what is not in scope?

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      109. What is the scope of the Cost of labor work?

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      110. Who is gathering information?

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      111. What are (control) requirements for Cost of labor Information?

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      112. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      113. What system do you use for gathering Cost of labor information?

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      114. Is the scope of Cost of labor defined?

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      115. Is the Cost of labor scope manageable?

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      116. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      117. Who are the Cost of labor improvement team members, including Management Leads and Coaches?

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      118. Is scope creep really all bad news?

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      119. What intelligence can you gather?

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      120. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      121. What is a worst-case scenario for losses?

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      122. Are required metrics defined, what are they?

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      123. How do you gather the stories?

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      124. Are different versions of process maps needed to account for the different types of inputs?

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      125. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      126. What is the definition of success?

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      127. When is the estimated completion date?

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      128. How is the team tracking and documenting its work?

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      129. What is the scope of the Cost of labor effort?

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      130. Are resources adequate for the scope?

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      131. What are the Cost of labor use cases?

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      132. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      133. Will a Cost of labor production readiness review be required?

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