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trained?

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      6. Is there a critical path to deliver Technical Reference Model results?

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      7. Are approval levels defined for contracts and supplements to contracts?

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      8. What Technical Reference Model requirements should be gathered?

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      9. What is in the scope and what is not in scope?

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      10. Have specific policy objectives been defined?

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      11. What scope to assess?

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      12. How and when will the baselines be defined?

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      13. Do you have a Technical Reference Model success story or case study ready to tell and share?

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      14. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      15. What happens if Technical Reference Model’s scope changes?

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      16. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      17. What sources do you use to gather information for a Technical Reference Model study?

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      18. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      19. Who is gathering Technical Reference Model information?

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      20. Is there any additional Technical Reference Model definition of success?

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      21. What gets examined?

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      22. Is the Technical Reference Model scope complete and appropriately sized?

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      23. Are there different segments of customers?

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      24. What are the requirements for audit information?

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      25. How do you gather Technical Reference Model requirements?

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      26. What are the compelling stakeholder reasons for embarking on Technical Reference Model?

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      27. Has the direction changed at all during the course of Technical Reference Model? If so, when did it change and why?

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      28. Do you have organizational privacy requirements?

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      29. What sort of initial information to gather?

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      30. What are the tasks and definitions?

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      31. What is the worst case scenario?

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      32. What baselines are required to be defined and managed?

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      33. Is the Technical Reference Model scope manageable?

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      34. Is there a clear Technical Reference Model case definition?

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      35. Is Technical Reference Model linked to key stakeholder goals and objectives?

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      36. What are the Technical Reference Model tasks and definitions?

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      37. What is the definition of success?

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      38. Have the customer needs been translated into specific, measurable requirements? How?

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      39. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      40. What system do you use for gathering Technical Reference Model information?

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      41. Has a project plan, Gantt chart, or similar been developed/completed?

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      42. What key stakeholder process output measure(s) does Technical Reference Model leverage and how?

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      43. How do you manage scope?

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      44. How do you keep key subject matter experts in the loop?

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      45. What Technical Reference Model services do you require?

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      46. The political context: who holds power?

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      47. How do you catch Technical Reference Model definition inconsistencies?

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      48. Are resources adequate for the scope?

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      49. Where can you gather more information?

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      50. How can the value of Technical Reference Model be defined?

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      51. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      52. What is the context?

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      53. Who are the Technical Reference Model improvement team members, including Management Leads and Coaches?

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      54. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      55. How do you think the partners involved in Technical Reference Model would have defined success?

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      56. Is it clearly defined in and to your organization what you do?

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      57. What would be the goal or target for a Technical Reference Model’s improvement team?

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      58. How have you defined all Technical Reference Model requirements first?

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      59. How do you hand over Technical Reference Model context?

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      60. What customer feedback methods were used to solicit their input?

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      61. How is the team tracking

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