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Who should resolve the Technical Reference Model issues?

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      56. What training and capacity building actions are needed to implement proposed reforms?

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      57. Consider your own Technical Reference Model project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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      58. Will new equipment/products be required to facilitate Technical Reference Model delivery, for example is new software needed?

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      59. Why the need?

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      60. What are the clients issues and concerns?

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      61. What problems are you facing and how do you consider Technical Reference Model will circumvent those obstacles?

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      62. How do you identify the kinds of information that you will need?

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      63. How do you assess your Technical Reference Model workforce capability and capacity needs, including skills, competencies, and staffing levels?

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      64. Do you have/need 24-hour access to key personnel?

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      65. Can management personnel recognize the monetary benefit of Technical Reference Model?

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      66. Are employees recognized for desired behaviors?

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      67. What Technical Reference Model problem should be solved?

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      68. What should be considered when identifying available resources, constraints, and deadlines?

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      69. Who needs what information?

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      70. What do employees need in the short term?

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      71. What is the smallest subset of the problem you can usefully solve?

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      72. Where is training needed?

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      73. Which information does the Technical Reference Model business case need to include?

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      74. What activities does the governance board need to consider?

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      75. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      76. What Technical Reference Model events should you attend?

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      77. Did you miss any major Technical Reference Model issues?

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      78. What information do users need?

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      79. What Technical Reference Model capabilities do you need?

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      80. How are you going to measure success?

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      81. Will it solve real problems?

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      82. How do you take a forward-looking perspective in identifying Technical Reference Model research related to market response and models?

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      83. Who defines the rules in relation to any given issue?

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      84. What are the minority interests and what amount of minority interests can be recognized?

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      85. What do you need to start doing?

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      86. Does the problem have ethical dimensions?

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      87. What would happen if Technical Reference Model weren’t done?

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      88. To what extent does each concerned units management team recognize Technical Reference Model as an effective investment?

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      89. Is the quality assurance team identified?

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      90. How do you recognize an Technical Reference Model objection?

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      91. What tools and technologies are needed for a custom Technical Reference Model project?

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      92. What needs to stay?

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      93. What situation(s) led to this Technical Reference Model Self Assessment?

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      94. Are there recognized Technical Reference Model problems?

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      95. How much are sponsors, customers, partners, stakeholders involved in Technical Reference Model? In other words, what are the risks, if Technical Reference Model does not deliver successfully?

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      96. What vendors make products that address the Technical Reference Model needs?

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      97. Does Technical Reference Model create potential expectations in other areas that need to be recognized and considered?

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      98. How does it fit into your organizational needs and tasks?

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      99. What else needs to be measured?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Technical Reference Model Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What are the record-keeping requirements of Technical Reference Model activities?

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      2. How do you manage unclear Technical Reference Model requirements?

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      3. Is scope creep really all bad news?

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      4. Who is gathering information?

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      5. Has everyone on the team, including the team leaders,

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