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      12. What scope to assess?

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      13. What would be the goal or target for a Business overhead’s improvement team?

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      14. What is a worst-case scenario for losses?

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      15. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      16. Are all requirements met?

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      17. The political context: who holds power?

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      18. How do you build the right business case?

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      19. How do you hand over Business overhead context?

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      20. Why are you doing Business overhead and what is the scope?

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      21. How do you manage scope?

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      22. Do you have a Business overhead success story or case study ready to tell and share?

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      23. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      24. Has a project plan, Gantt chart, or similar been developed/completed?

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      25. Are approval levels defined for contracts and supplements to contracts?

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      26. Are task requirements clearly defined?

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      27. What information do you gather?

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      28. What are the dynamics of the communication plan?

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      29. What is the worst case scenario?

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      30. How do you manage changes in Business overhead requirements?

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      31. What are the core elements of the Business overhead business case?

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      32. What system do you use for gathering Business overhead information?

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      33. How does the Business overhead manager ensure against scope creep?

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      34. Scope of sensitive information?

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      35. Who approved the Business overhead scope?

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      36. Are the Business overhead requirements complete?

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      37. What is the context?

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      38. What is the definition of success?

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      39. When is the estimated completion date?

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      40. Has/have the customer(s) been identified?

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      41. Has a team charter been developed and communicated?

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      42. Is there any additional Business overhead definition of success?

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      43. How do you gather Business overhead requirements?

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      44. What is in scope?

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      45. Do you all define Business overhead in the same way?

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      46. Are roles and responsibilities formally defined?

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      47. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      48. Who defines (or who defined) the rules and roles?

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      49. Is Business overhead currently on schedule according to the plan?

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      50. Has everyone on the team, including the team leaders, been properly trained?

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      51. Have the customer needs been translated into specific, measurable requirements? How?

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      52. What Business overhead requirements should be gathered?

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      53. Is there a critical path to deliver Business overhead results?

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      54. Are different versions of process maps needed to account for the different types of inputs?

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      55. What information should you gather?

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      56. How do you catch Business overhead definition inconsistencies?

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      57. How are consistent Business overhead definitions important?

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      58. What are the Business overhead use cases?

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      59. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      60. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      61. Does the team have regular meetings?

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      62. What sources do you use to gather information for a Business overhead study?

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      63. Will a Business overhead production readiness review be required?

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      64. Where can you gather more information?

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      65. What are the record-keeping requirements of Business overhead activities?

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      66. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      67. Has a Business overhead requirement not been met?

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      68. Are there any constraints known that bear on the ability to perform Business overhead work? How is the team addressing them?

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      69. Who is gathering information?

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