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process management be defined?

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      3. How often are the team meetings?

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      4. What sort of initial information to gather?

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      5. What sources do you use to gather information for a Enterprise process management study?

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      6. Has a team charter been developed and communicated?

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      7. Is the Enterprise process management scope complete and appropriately sized?

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      8. Are all requirements met?

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      9. Are the Enterprise process management requirements testable?

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      10. What critical content must be communicated – who, what, when, where, and how?

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      11. What defines best in class?

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      12. How do you hand over Enterprise process management context?

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      13. What are the core elements of the Enterprise process management business case?

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      14. Is Enterprise process management currently on schedule according to the plan?

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      15. How is the team tracking and documenting its work?

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      16. Who is gathering information?

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      17. What is the scope of Enterprise process management?

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      18. Has a project plan, Gantt chart, or similar been developed/completed?

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      19. Are audit criteria, scope, frequency and methods defined?

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      20. How did the Enterprise process management manager receive input to the development of a Enterprise process management improvement plan and the estimated completion dates/times of each activity?

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      21. Is the work to date meeting requirements?

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      22. What Enterprise process management requirements should be gathered?

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      23. How do you keep key subject matter experts in the loop?

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      24. What are the Enterprise process management tasks and definitions?

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      25. What key stakeholder process output measure(s) does Enterprise process management leverage and how?

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      26. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      27. Is there any additional Enterprise process management definition of success?

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      28. What information should you gather?

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      29. If substitutes have been appointed, have they been briefed on the Enterprise process management goals and received regular communications as to the progress to date?

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      30. What scope do you want your strategy to cover?

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      31. Who are the Enterprise process management improvement team members, including Management Leads and Coaches?

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      32. What are the tasks and definitions?

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      33. Have all basic functions of Enterprise process management been defined?

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      34. What are the compelling stakeholder reasons for embarking on Enterprise process management?

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      35. Are different versions of process maps needed to account for the different types of inputs?

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      36. How do you manage scope?

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      37. What is in the scope and what is not in scope?

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      38. What customer feedback methods were used to solicit their input?

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      39. Is Enterprise process management linked to key stakeholder goals and objectives?

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      40. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      41. How would you define Enterprise process management leadership?

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      42. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      43. What is the scope?

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      44. Are resources adequate for the scope?

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      45. What is the scope of the Enterprise process management work?

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      46. Are required metrics defined, what are they?

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      47. What gets examined?

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      48. How will the Enterprise process management team and the group measure complete success of Enterprise process management?

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      49. Has the Enterprise process management work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      50. When are meeting minutes sent out? Who is on the distribution list?

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      51. What scope to assess?

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      52. What baselines are required to be defined and managed?

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      53. How does the Enterprise process management manager ensure against scope creep?

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      54. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      55. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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