LITMIR.BIZ

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Score

      118. How often are the team meetings?

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      119. How do you gather Direct marketing services requirements?

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      120. When is/was the Direct marketing services start date?

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      121. How do you keep key subject matter experts in the loop?

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      122. Has a high-level ‘as is’ process map been completed, verified and validated?

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      123. What are (control) requirements for Direct marketing services Information?

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      124. The political context: who holds power?

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      125. Are task requirements clearly defined?

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      126. What scope do you want your strategy to cover?

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      127. Have the customer needs been translated into specific, measurable requirements? How?

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      128. How do you hand over Direct marketing services context?

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      129. How would you define Direct marketing services leadership?

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      130. How do you think the partners involved in Direct marketing services would have defined success?

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      131. Are roles and responsibilities formally defined?

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      132. What happens if Direct marketing services’s scope changes?

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      133. Are audit criteria, scope, frequency and methods defined?

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      134. What are the tasks and definitions?

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      135. What is in the scope and what is not in scope?

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      136. How do you gather the stories?

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      137. What is the worst case scenario?

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      138. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      139. What is the scope of the Direct marketing services work?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Direct marketing services Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Direct marketing services services/products?

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      2. How will success or failure be measured?

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      3. What are your operating costs?

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      4. What does a Test Case verify?

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      5. What are hidden Direct marketing services quality costs?

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      6. Did you tackle the cause or the symptom?

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      7. Is there an opportunity to verify requirements?

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      8. Where is the cost?

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      9. What is an unallowable cost?

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      10. What are the Direct marketing services key cost drivers?

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      11. Do you have any cost Direct marketing services limitation requirements?

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      12. How are costs allocated?

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      13. What details are required of the Direct marketing services cost structure?

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      14. How can you reduce costs?

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      15. What causes mismanagement?

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      16. What disadvantage does this cause for the user?

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      17. What would it cost to replace your technology?

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      18. How are measurements made?

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      19. How much does it cost?

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      20. What is your Direct marketing services quality cost segregation study?

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      21. What tests verify requirements?

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      22. What are the strategic priorities for this year?

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      23. How frequently do you track Direct marketing services measures?

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      24. How will costs be allocated?

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      25. How is the value delivered by Direct marketing services being measured?

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      26. How do you verify if Direct marketing services is built right?

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      27. What is the root cause(s) of the problem?

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      28. Does a Direct marketing services quantification method exist?

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      29. Are the measurements objective?

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      30. What do you measure and why?

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      31. Are you aware of what could cause a problem?

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      32. How sensitive must the Direct marketing services strategy be to cost?

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      33. What could cause

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