LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      SAP Center

      Scorecard Example12

      SAP Center

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:26

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:72

      CRITERION #6: CONTROL:87

      CRITERION #7: SUSTAIN:100

      SAP Center and Managing Projects, Criteria for Project Managers:124

      1.0 Initiating Process Group: SAP Center125

      1.1 Project Charter: SAP Center127

      1.2 Stakeholder Register: SAP Center129

      1.3 Stakeholder Analysis Matrix: SAP Center130

      2.0 Planning Process Group: SAP Center132

      2.1 Project Management Plan: SAP Center134

      2.2 Scope Management Plan: SAP Center136

      2.3 Requirements Management Plan: SAP Center138

      2.4 Requirements Documentation: SAP Center141

      2.5 Requirements Traceability Matrix: SAP Center143

      2.6 Project Scope Statement: SAP Center145

      2.7 Assumption and Constraint Log: SAP Center147

      2.8 Work Breakdown Structure: SAP Center149

      2.9 WBS Dictionary: SAP Center151

      2.10 Schedule Management Plan: SAP Center153

      2.11 Activity List: SAP Center155

      2.12 Activity Attributes: SAP Center157

      2.13 Milestone List: SAP Center159

      2.14 Network Diagram: SAP Center161

      2.15 Activity Resource Requirements: SAP Center163

      2.16 Resource Breakdown Structure: SAP Center165

      2.17 Activity Duration Estimates: SAP Center167

      2.18 Duration Estimating Worksheet: SAP Center169

      2.19 Project Schedule: SAP Center171

      2.20 Cost Management Plan: SAP Center173

      2.21 Activity Cost Estimates: SAP Center175

      2.22 Cost Estimating Worksheet: SAP Center177

      2.23 Cost Baseline: SAP Center179

      2.24 Quality Management Plan: SAP Center181

      2.25 Quality Metrics: SAP Center183

      2.26 Process Improvement Plan: SAP Center185

      2.27 Responsibility Assignment Matrix: SAP Center187

      2.28 Roles and Responsibilities: SAP Center189

      2.29 Human Resource Management Plan: SAP Center191

      2.30 Communications Management Plan: SAP Center193

      2.31 Risk Management Plan: SAP Center195

      2.32 Risk Register: SAP Center197

      2.33 Probability and Impact Assessment: SAP Center199

      2.34 Probability and Impact Matrix: SAP Center201

      2.35 Risk Data Sheet: SAP Center203

      2.36 Procurement Management Plan: SAP Center205

      2.37 Source Selection Criteria: SAP Center207

      2.38 Stakeholder Management Plan: SAP Center209

      2.39 Change Management Plan: SAP Center211

      3.0 Executing Process Group: SAP Center213

      3.1 Team Member Status Report: SAP Center215

      3.2 Change Request: SAP Center217

      3.3 Change Log: SAP Center219

      3.4 Decision Log: SAP Center221

      3.5 Quality Audit: SAP Center223

      3.6 Team Directory: SAP Center226

      3.7 Team Operating Agreement: SAP Center228

      3.8 Team Performance Assessment: SAP Center230

      3.9 Team Member Performance Assessment: SAP Center232

      3.10 Issue Log: SAP Center234

      4.0 Monitoring and Controlling Process Group: SAP Center236

      4.1 Project Performance Report: SAP Center238

      4.2 Variance Analysis: SAP Center240

      4.3 Earned Value Status: SAP Center242

      4.4 Risk Audit: SAP Center244

      4.5 Contractor Status Report: SAP Center246

      4.6 Formal Acceptance: SAP Center248

      5.0 Closing Process Group: SAP Center250

      5.1 Procurement Audit: SAP Center252

      5.2 Contract Close-Out: SAP Center255

      5.3 Project or Phase Close-Out: SAP Center257

      5.4 Lessons Learned: SAP Center259

      Index261

      CRITERION #1: RECOGNIZE