LITMIR.BIZ

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a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      127. Are there different segments of customers?

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      128. How did the Computer Based Training manager receive input to the development of a Computer Based Training improvement plan and the estimated completion dates/times of each activity?

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      129. Has everyone on the team, including the team leaders, been properly trained?

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      130. What defines best in class?

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      131. What baselines are required to be defined and managed?

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      132. Who is gathering information?

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      133. How can the value of Computer Based Training be defined?

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      134. Has a project plan, Gantt chart, or similar been developed/completed?

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      135. Have specific policy objectives been defined?

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      136. How does the Computer Based Training manager ensure against scope creep?

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      137. How do you think the partners involved in Computer Based Training would have defined success?

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      138. Has a team charter been developed and communicated?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Computer Based Training Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What is the Computer Based Training business impact?

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      2. What are the Computer Based Training investment costs?

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      3. Which measures and indicators matter?

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      4. What harm might be caused?

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      5. What is your Computer Based Training quality cost segregation study?

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      6. How do you aggregate measures across priorities?

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      7. How can you reduce the costs of obtaining inputs?

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      8. What causes investor action?

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      9. Who pays the cost?

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      10. How much does it cost?

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      11. Are Computer Based Training vulnerabilities categorized and prioritized?

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      12. What causes innovation to fail or succeed in your organization?

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      13. Do the benefits outweigh the costs?

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      14. Are there any easy-to-implement alternatives to Computer Based Training? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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      15. Why do you expend time and effort to implement measurement, for whom?

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      16. What does losing customers cost your organization?

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      17. How will your organization measure success?

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      18. Did you tackle the cause or the symptom?

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      19. Among the Computer Based Training product and service cost to be estimated, which is considered hardest to estimate?

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      20. Is the cost worth the Computer Based Training effort ?

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      21. What is measured? Why?

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      22. How will costs be allocated?

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      23. Have design-to-cost goals been established?

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      24. What are the costs and benefits?

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      25. How do you verify performance?

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      26. What drives O&M cost?

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      27. What do you measure and why?

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      28. What are the estimated costs of proposed changes?

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      29. What are the costs of reform?

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      30. How can you reduce costs?

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      31. What are the strategic priorities for this year?

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      32. Are the measurements objective?

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      33. Do you have an issue in getting priority?

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      34. Are you able to realize any cost savings?

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      35. How can you manage cost down?

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      36. What would be a real cause for concern?

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      37. How do you control the overall costs of your work processes?

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      38. What are the current costs of the Computer Based Training process?

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      39. Was a business case (cost/benefit) developed?

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      40. How will you measure your Computer Based Training effectiveness?

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      41. What could cause delays in the schedule?

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      42. How will success

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