LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Computer Based Training

      Scorecard Example13

      Computer Based Training

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:101

      Computer Based Training and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: Computer Based Training127

      1.1 Project Charter: Computer Based Training129

      1.2 Stakeholder Register: Computer Based Training131

      1.3 Stakeholder Analysis Matrix: Computer Based Training132

      2.0 Planning Process Group: Computer Based Training134

      2.1 Project Management Plan: Computer Based Training136

      2.2 Scope Management Plan: Computer Based Training138

      2.3 Requirements Management Plan: Computer Based Training140

      2.4 Requirements Documentation: Computer Based Training142

      2.5 Requirements Traceability Matrix: Computer Based Training144

      2.6 Project Scope Statement: Computer Based Training146

      2.7 Assumption and Constraint Log: Computer Based Training148

      2.8 Work Breakdown Structure: Computer Based Training150

      2.9 WBS Dictionary: Computer Based Training152

      2.10 Schedule Management Plan: Computer Based Training155

      2.11 Activity List: Computer Based Training157

      2.12 Activity Attributes: Computer Based Training159

      2.13 Milestone List: Computer Based Training161

      2.14 Network Diagram: Computer Based Training163

      2.15 Activity Resource Requirements: Computer Based Training165

      2.16 Resource Breakdown Structure: Computer Based Training167

      2.17 Activity Duration Estimates: Computer Based Training169

      2.18 Duration Estimating Worksheet: Computer Based Training171

      2.19 Project Schedule: Computer Based Training173

      2.20 Cost Management Plan: Computer Based Training175

      2.21 Activity Cost Estimates: Computer Based Training177

      2.22 Cost Estimating Worksheet: Computer Based Training179

      2.23 Cost Baseline: Computer Based Training181

      2.24 Quality Management Plan: Computer Based Training183

      2.25 Quality Metrics: Computer Based Training185

      2.26 Process Improvement Plan: Computer Based Training187

      2.27 Responsibility Assignment Matrix: Computer Based Training189

      2.28 Roles and Responsibilities: Computer Based Training191

      2.29 Human Resource Management Plan: Computer Based Training193

      2.30 Communications Management Plan: Computer Based Training195

      2.31 Risk Management Plan: Computer Based Training197

      2.32 Risk Register: Computer Based Training199

      2.33 Probability and Impact Assessment: Computer Based Training201

      2.34 Probability and Impact Matrix: Computer Based Training203

      2.35 Risk Data Sheet: Computer Based Training205

      2.36 Procurement Management Plan: Computer Based Training207

      2.37 Source Selection Criteria: Computer Based Training209

      2.38 Stakeholder Management Plan: Computer Based Training211

      2.39 Change Management Plan: Computer Based Training213

      3.0 Executing Process Group: Computer Based Training215

      3.1 Team Member Status Report: Computer Based Training217

      3.2 Change Request: Computer Based Training219

      3.3 Change Log: Computer Based Training221

      3.4 Decision Log: Computer Based Training223

      3.5 Quality Audit: Computer Based Training225

      3.6 Team Directory: Computer Based Training228

      3.7 Team Operating Agreement: Computer Based Training230

      3.8 Team Performance Assessment: Computer Based Training232

      3.9 Team Member Performance Assessment: Computer Based Training234

      3.10 Issue Log: Computer Based Training236

      4.0 Monitoring and Controlling Process Group: Computer Based Training238

      4.1 Project Performance Report: Computer Based Training240

      4.2 Variance Analysis: Computer Based Training242

      4.3 Earned Value Status: Computer Based Training244

      4.4 Risk Audit: Computer Based Training246

      4.5 Contractor Status Report: Computer Based Training248

      4.6 Formal Acceptance: Computer Based Training250

      5.0 Closing Process Group: Computer Based Training252

      5.1 Procurement Audit: Computer Based Training254

      5.2 Contract Close-Out: Computer Based Training257

      5.3 Project or Phase Close-Out: Computer Based Training259

      5.4 Lessons Learned: Computer Based Training261

      Index263

      CRITERION #1: RECOGNIZE