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      Your completed Group Text Scorecard will give you a clear presentation of which Group Text areas need attention.

      Group Text

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Group Text

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Group Text

      Scorecard Example12

      Group Text

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:26

      CRITERION #3: MEASURE:41

      CRITERION #4: ANALYZE:56

      CRITERION #5: IMPROVE:72

      CRITERION #6: CONTROL:88

      CRITERION #7: SUSTAIN:100

      Group Text and Managing Projects, Criteria for Project Managers:125

      1.0 Initiating Process Group: Group Text126

      1.1 Project Charter: Group Text128

      1.2 Stakeholder Register: Group Text130

      1.3 Stakeholder Analysis Matrix: Group Text131

      2.0 Planning Process Group: Group Text133

      2.1 Project Management Plan: Group Text135

      2.2 Scope Management Plan: Group Text137

      2.3 Requirements Management Plan: Group Text139

      2.4 Requirements Documentation: Group Text141

      2.5 Requirements Traceability Matrix: Group Text143

      2.6 Project Scope Statement: Group Text145

      2.7 Assumption and Constraint Log: Group Text147

      2.8 Work Breakdown Structure: Group Text149

      2.9 WBS Dictionary: Group Text151

      2.10 Schedule Management Plan: Group Text153

      2.11 Activity List: Group Text155

      2.12 Activity Attributes: Group Text157

      2.13 Milestone List: Group Text159

      2.14 Network Diagram: Group Text161

      2.15 Activity Resource Requirements: Group Text163

      2.16 Resource Breakdown Structure: Group Text164

      2.17 Activity Duration Estimates: Group Text166

      2.18 Duration Estimating Worksheet: Group Text168

      2.19 Project Schedule: Group Text170

      2.20 Cost Management Plan: Group Text172

      2.21 Activity Cost Estimates: Group Text174

      2.22 Cost Estimating Worksheet: Group Text176

      2.23 Cost Baseline: Group Text178

      2.24 Quality Management Plan: Group Text180

      2.25 Quality Metrics: Group Text182

      2.26 Process Improvement Plan: Group Text184

      2.27 Responsibility Assignment Matrix: Group Text186

      2.28 Roles and Responsibilities: Group Text188

      2.29 Human Resource Management Plan: Group Text190

      2.30 Communications Management Plan: Group Text192

      2.31 Risk Management Plan: Group Text194

      2.32 Risk Register: Group Text196

      2.33 Probability and Impact Assessment: Group Text198

      2.34 Probability and Impact Matrix: Group Text200

      2.35 Risk Data Sheet: Group Text202

      2.36 Procurement Management Plan: Group Text204

      2.37 Source Selection Criteria: Group Text206

      2.38 Stakeholder Management Plan: Group Text208

      2.39 Change Management Plan: Group Text210

      3.0 Executing Process Group: Group Text212

      3.1 Team Member Status Report: Group Text214

      3.2 Change Request: Group Text216

      3.3 Change Log: Group Text218

      3.4 Decision Log: Group Text220

      3.5 Quality Audit: Group Text222

      3.6 Team Directory: Group Text225

      3.7 Team Operating Agreement: Group Text227

      3.8 Team Performance Assessment: Group Text229

      3.9 Team Member Performance Assessment: Group Text231

      3.10 Issue Log: Group Text233

      4.0 Monitoring and Controlling Process Group: Group Text235

      4.1 Project Performance Report: Group Text237

      4.2 Variance Analysis: Group Text239

      4.3 Earned Value Status: Group Text241

      4.4 Risk Audit: Group Text243

      4.5 Contractor Status Report: Group Text245

      4.6 Formal Acceptance: Group Text247

      5.0 Closing Process Group: Group Text249

      5.1 Procurement Audit: Group Text251

      5.2 Contract Close-Out: Group Text253

      5.3 Project or Phase Close-Out: Group Text255

      5.4 Lessons Learned: Group Text257

      Index259

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How do you take a forward-looking perspective in identifying Group text research related to market response and models?

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      2. Whom do you really need or want to serve?

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      3. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

      <--- Score

      4. What problems are you facing and how do you consider Group text will circumvent those obstacles?

      <--- Score

      5. What information do users need?

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