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Score

      126. What is measured? Why?

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      127. When a disaster occurs, who gets priority?

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      128. Do the benefits outweigh the costs?

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      129. What does your operating model cost?

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      130. Have design-to-cost goals been established?

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      131. What are the costs and benefits?

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      132. What happens if cost savings do not materialize?

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      133. What does losing customers cost your organization?

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      134. Are there measurements based on task performance?

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      135. How do you verify and develop ideas and innovations?

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      136. How will measures be used to manage and adapt?

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      137. How is progress measured?

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      138. What are hidden Group text quality costs?

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      139. How are measurements made?

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      140. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      141. How sensitive must the Group text strategy be to cost?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Group text Index at the beginning of the Self-Assessment.

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