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process map been completed, verified and validated?

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      70. Does the scope remain the same?

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      71. What scope do you want your strategy to cover?

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      72. Are audit criteria, scope, frequency and methods defined?

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      73. How do you think the partners involved in Resource smoothing would have defined success?

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      74. What is out-of-scope initially?

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      75. How do you gather the stories?

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      76. How are consistent Resource smoothing definitions important?

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      77. Is special Resource smoothing user knowledge required?

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      78. Is there a Resource smoothing management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      79. Are there any constraints known that bear on the ability to perform Resource smoothing work? How is the team addressing them?

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      80. What sources do you use to gather information for a Resource smoothing study?

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      81. What is the worst case scenario?

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      82. What is in the scope and what is not in scope?

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      83. Has/have the customer(s) been identified?

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      84. The political context: who holds power?

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      85. Who approved the Resource smoothing scope?

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      86. What are (control) requirements for Resource smoothing Information?

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      87. How do you catch Resource smoothing definition inconsistencies?

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      88. Do you all define Resource smoothing in the same way?

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      89. What are the record-keeping requirements of Resource smoothing activities?

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      90. What constraints exist that might impact the team?

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      91. Has the Resource smoothing work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      92. How is the team tracking and documenting its work?

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      93. Have the customer needs been translated into specific, measurable requirements? How?

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      94. How does the Resource smoothing manager ensure against scope creep?

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      95. What are the Resource smoothing tasks and definitions?

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      96. What information should you gather?

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      97. Are resources adequate for the scope?

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      98. Are the Resource smoothing requirements testable?

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      99. Has the direction changed at all during the course of Resource smoothing? If so, when did it change and why?

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      100. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      101. What defines best in class?

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      102. Is Resource smoothing currently on schedule according to the plan?

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      103. What scope to assess?

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      104. Are accountability and ownership for Resource smoothing clearly defined?

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      105. What was the context?

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      106. Who defines (or who defined) the rules and roles?

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      107. Is Resource smoothing linked to key stakeholder goals and objectives?

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      108. Are approval levels defined for contracts and supplements to contracts?

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      109. How did the Resource smoothing manager receive input to the development of a Resource smoothing improvement plan and the estimated completion dates/times of each activity?

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      110. What baselines are required to be defined and managed?

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      111. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      112. Is there a critical path to deliver Resource smoothing results?

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      113. What is a worst-case scenario for losses?

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      114. Has a Resource smoothing requirement not been met?

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      115. Are all requirements met?

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      116. How do you gather requirements?

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      117. What are the dynamics of the communication plan?

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      118. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      119. Are required metrics defined, what are they?

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      120. What Resource smoothing services do you require?

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      121. What are the requirements for audit information?

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      122. Has everyone on the team, including the team leaders, been properly trained?

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      123. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      124. Has a project plan, Gantt chart, or similar been developed/completed?

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      125. What

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