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Score

      60. Are there recognized Resource smoothing problems?

      <--- Score

      61. What are the clients issues and concerns?

      <--- Score

      62. What is the smallest subset of the problem you can usefully solve?

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      63. What situation(s) led to this Resource smoothing Self Assessment?

      <--- Score

      64. For your Resource smoothing project, identify and describe the business environment, is there more than one layer to the business environment?

      <--- Score

      65. Can management personnel recognize the monetary benefit of Resource smoothing?

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      66. Why is this needed?

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      67. Which needs are not included or involved?

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      68. Consider your own Resource smoothing project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

      <--- Score

      69. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      70. How are you going to measure success?

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      71. Are there regulatory / compliance issues?

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      72. Does your organization need more Resource smoothing education?

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      73. What prevents you from making the changes you know will make you a more effective Resource smoothing leader?

      <--- Score

      74. What do employees need in the short term?

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      75. What are the timeframes required to resolve each of the issues/problems?

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      76. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      77. What Resource smoothing problem should be solved?

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      78. Did you miss any major Resource smoothing issues?

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      79. What does Resource smoothing success mean to the stakeholders?

      <--- Score

      80. What do you need to start doing?

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      81. Think about the people you identified for your Resource smoothing project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

      <--- Score

      82. Why the need?

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      83. Who needs to know?

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      84. How do you recognize an Resource smoothing objection?

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      85. What problems are you facing and how do you consider Resource smoothing will circumvent those obstacles?

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      86. What Resource smoothing events should you attend?

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      87. Where do you need to exercise leadership?

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      88. What are the minority interests and what amount of minority interests can be recognized?

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      89. Do you have/need 24-hour access to key personnel?

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      90. What are the Resource smoothing resources needed?

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      91. Which information does the Resource smoothing business case need to include?

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      92. What training and capacity building actions are needed to implement proposed reforms?

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      93. How do you recognize an objection?

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      94. Who else hopes to benefit from it?

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      95. What resources or support might you need?

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      96. Are problem definition and motivation clearly presented?

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      97. What Resource smoothing capabilities do you need?

      <--- Score

      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Resource smoothing Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What happens if Resource smoothing’s scope changes?

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      2. Are task requirements clearly defined?

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      3. Are the Resource smoothing requirements complete?

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      4. What is the definition of Resource smoothing excellence?

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      5. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      6. Have all of the relationships been defined properly?

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      7. Are different versions of process maps needed to account for the different types of inputs?

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      8. When is/was the Resource smoothing start date?

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      9. What customer feedback methods were used to solicit their input?

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      10. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      11. How can the value of Resource smoothing be defined?

      <--- Score

      12. When are meeting minutes sent out? Who is on the distribution list?

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      13.

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