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What are (control) requirements for Capacity Development Information?

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      132. Has a project plan, Gantt chart, or similar been developed/completed?

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      133. How do you hand over Capacity Development context?

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      134. What intelligence can you gather?

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      135. Is special Capacity Development user knowledge required?

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      136. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      137. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      138. Do you have organizational privacy requirements?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Capacity Development Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How sensitive must the Capacity Development strategy be to cost?

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      2. How do you stay flexible and focused to recognize larger Capacity Development results?

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      3. How do you verify and validate the Capacity Development data?

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      4. Are there any easy-to-implement alternatives to Capacity Development? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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      5. What causes extra work or rework?

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      6. How do you prevent mis-estimating cost?

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      7. How are costs allocated?

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      8. How are measurements made?

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      9. How are you verifying it?

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      10. How do you verify if Capacity Development is built right?

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      11. What is the total cost related to deploying Capacity Development, including any consulting or professional services?

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      12. What are the operational costs after Capacity Development deployment?

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      13. What would be a real cause for concern?

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      14. Are the measurements objective?

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      15. Which costs should be taken into account?

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      16. Are there measurements based on task performance?

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      17. How can you manage cost down?

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      18. What happens if cost savings do not materialize?

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      19. How will you measure your Capacity Development effectiveness?

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      20. How to cause the change?

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      21. How do you verify performance?

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      22. How do you measure lifecycle phases?

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      23. What are hidden Capacity Development quality costs?

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      24. How does cost-to-serve analysis help?

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      25. What are the Capacity Development key cost drivers?

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      26. Do you verify that corrective actions were taken?

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      27. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?

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      28. How do you focus on what is right -not who is right?

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      29. How do you quantify and qualify impacts?

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      30. Was a business case (cost/benefit) developed?

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      31. At what cost?

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      32. How can a Capacity Development test verify your ideas or assumptions?

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      33. What users will be impacted?

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      34. Where is the cost?

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      35. Is a follow-up focused external Capacity Development review required?

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      36. Is there an opportunity to verify requirements?

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      37. What harm might be caused?

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      38. How long to keep data and how to manage retention costs?

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      39. What are the Capacity Development investment costs?

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      40. Where is it measured?

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      41. How will costs be allocated?

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      42. How will you measure success?

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      43. How will measures be used to manage and adapt?

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      44. Does management have the right priorities among projects?

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      45. Who is involved in verifying compliance?

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      46. Are Capacity Development vulnerabilities categorized and prioritized?

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