LITMIR.BIZ

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      62. Are the Client relationship management requirements complete?

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      63. Has a Client relationship management requirement not been met?

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      64. Are required metrics defined, what are they?

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      65. Do you all define Client relationship management in the same way?

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      66. Does the team have regular meetings?

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      67. What is in the scope and what is not in scope?

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      68. Is Client relationship management linked to key stakeholder goals and objectives?

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      69. Who is gathering Client relationship management information?

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      70. Is there a critical path to deliver Client relationship management results?

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      71. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      72. If substitutes have been appointed, have they been briefed on the Client relationship management goals and received regular communications as to the progress to date?

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      73. Are approval levels defined for contracts and supplements to contracts?

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      74. Have the customer needs been translated into specific, measurable requirements? How?

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      75. Are different versions of process maps needed to account for the different types of inputs?

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      76. What Client relationship management services do you require?

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      77. Is the scope of Client relationship management defined?

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      78. How often are the team meetings?

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      79. What is the definition of success?

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      80. What is out of scope?

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      81. How do you hand over Client relationship management context?

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      82. Is it clearly defined in and to your organization what you do?

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      83. What Client relationship management requirements should be gathered?

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      84. What is the scope of the Client relationship management effort?

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      85. Is special Client relationship management user knowledge required?

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      86. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      87. Are there different segments of customers?

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      88. What is the scope of the Client relationship management work?

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      89. What are the tasks and definitions?

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      90. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      91. What are the Client relationship management use cases?

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      92. How do you think the partners involved in Client relationship management would have defined success?

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      93. How do you gather the stories?

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      94. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      95. Are the Client relationship management requirements testable?

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      96. Are resources adequate for the scope?

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      97. How did the Client relationship management manager receive input to the development of a Client relationship management improvement plan and the estimated completion dates/times of each activity?

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      98. Is Client relationship management currently on schedule according to the plan?

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      99. What are (control) requirements for Client relationship management Information?

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      100. Are audit criteria, scope, frequency and methods defined?

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      101. What is the definition of Client relationship management excellence?

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      102. What information should you gather?

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      103. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      104. Is scope creep really all bad news?

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      105. Where can you gather more information?

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      106. What is the scope of Client relationship management?

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      107. Is the work to date meeting requirements?

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      108. What critical content must be communicated – who, what, when, where, and how?

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      109. How would you define the culture at your organization, how susceptible is it to Client relationship management changes?

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      110. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      111. What are the dynamics of the communication plan?

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      112. How have you defined all Client relationship management requirements first?

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      113. How is the team tracking and documenting its work?

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      114. Is Client relationship management required?

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      115. What would be the goal or target for a Client relationship management’s improvement team?

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      116. What baselines are required to be defined and managed?

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