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      7. How do you recognize an objection?

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      8. What extra resources will you need?

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      9. What vendors make products that address the Cost center needs?

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      10. How does it fit into your organizational needs and tasks?

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      11. What are the clients issues and concerns?

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      12. What does Cost center success mean to the stakeholders?

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      13. Are there any revenue recognition issues?

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      14. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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      15. How do you identify subcontractor relationships?

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      16. Will it solve real problems?

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      17. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      18. What situation(s) led to this Cost center Self Assessment?

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      19. To what extent does each concerned units management team recognize Cost center as an effective investment?

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      20. How many trainings, in total, are needed?

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      21. How do you identify the kinds of information that you will need?

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      22. Do you need to avoid or amend any Cost center activities?

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      23. Which information does the Cost center business case need to include?

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      24. What Cost center problem should be solved?

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      25. What resources or support might you need?

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      26. What activities does the governance board need to consider?

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      27. What Cost center events should you attend?

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      28. Think about the people you identified for your Cost center project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      29. Does your organization need more Cost center education?

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      30. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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      31. Does the problem have ethical dimensions?

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      32. Who are your key stakeholders who need to sign off?

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      33. Why the need?

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      34. Consider your own Cost center project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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      35. What would happen if Cost center weren’t done?

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      36. Did you miss any major Cost center issues?

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      37. Is the need for organizational change recognized?

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      38. Are there any specific expectations or concerns about the Cost center team, Cost center itself?

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      39. What do you need to start doing?

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      40. What are your needs in relation to Cost center skills, labor, equipment, and markets?

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      41. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      42. Whom do you really need or want to serve?

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      43. Do you need different information or graphics?

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      44. How are you going to measure success?

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      45. How are the Cost center’s objectives aligned to the group’s overall stakeholder strategy?

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      46. What are the stakeholder objectives to be achieved with Cost center?

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      47. Who needs to know?

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      48. What tools and technologies are needed for a custom Cost center project?

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      49. How are training requirements identified?

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      50. Are problem definition and motivation clearly presented?

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      51. Does Cost center create potential expectations in other areas that need to be recognized and considered?

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      52. What creative shifts do you need to take?

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      53. How do you assess your Cost center workforce capability and capacity needs, including skills, competencies, and staffing levels?

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      54. Have you identified your Cost center key performance indicators?

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      55. As a sponsor, customer or management, how important is it to meet goals, objectives?

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      56. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      57. Where do you need to exercise leadership?

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      58. Where is training needed?

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      59. What needs to be done?

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      60. How much are sponsors, customers, partners, stakeholders involved in Cost center? In other words, what are the risks, if Cost center does not deliver successfully?

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      61. What else needs to be measured?

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      62. To what extent would your organization benefit from being recognized as a award recipient?

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