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      Your completed Cost Center Scorecard will give you a clear presentation of which Cost Center areas need attention.

      Cost Center

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Cost Center

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Cost Center

      Scorecard Example12

      Cost Center

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:25

      CRITERION #3: MEASURE:41

      CRITERION #4: ANALYZE:56

      CRITERION #5: IMPROVE:70

      CRITERION #6: CONTROL:86

      CRITERION #7: SUSTAIN:97

      Cost Center and Managing Projects, Criteria for Project Managers:118

      1.0 Initiating Process Group: Cost Center119

      1.1 Project Charter: Cost Center121

      1.2 Stakeholder Register: Cost Center123

      1.3 Stakeholder Analysis Matrix: Cost Center124

      2.0 Planning Process Group: Cost Center126

      2.1 Project Management Plan: Cost Center128

      2.2 Scope Management Plan: Cost Center130

      2.3 Requirements Management Plan: Cost Center132

      2.4 Requirements Documentation: Cost Center134

      2.5 Requirements Traceability Matrix: Cost Center136

      2.6 Project Scope Statement: Cost Center138

      2.7 Assumption and Constraint Log: Cost Center140

      2.8 Work Breakdown Structure: Cost Center142

      2.9 WBS Dictionary: Cost Center144

      2.10 Schedule Management Plan: Cost Center146

      2.11 Activity List: Cost Center148

      2.12 Activity Attributes: Cost Center150

      2.13 Milestone List: Cost Center152

      2.14 Network Diagram: Cost Center154

      2.15 Activity Resource Requirements: Cost Center156

      2.16 Resource Breakdown Structure: Cost Center157

      2.17 Activity Duration Estimates: Cost Center159

      2.18 Duration Estimating Worksheet: Cost Center161

      2.19 Project Schedule: Cost Center163

      2.20 Cost Management Plan: Cost Center165

      2.21 Activity Cost Estimates: Cost Center167

      2.22 Cost Estimating Worksheet: Cost Center169

      2.23 Cost Baseline: Cost Center171

      2.24 Quality Management Plan: Cost Center173

      2.25 Quality Metrics: Cost Center175

      2.26 Process Improvement Plan: Cost Center177

      2.27 Responsibility Assignment Matrix: Cost Center179

      2.28 Roles and Responsibilities: Cost Center181

      2.29 Human Resource Management Plan: Cost Center183

      2.30 Communications Management Plan: Cost Center185

      2.31 Risk Management Plan: Cost Center187

      2.32 Risk Register: Cost Center189

      2.33 Probability and Impact Assessment: Cost Center191

      2.34 Probability and Impact Matrix: Cost Center193

      2.35 Risk Data Sheet: Cost Center195

      2.36 Procurement Management Plan: Cost Center197

      2.37 Source Selection Criteria: Cost Center199

      2.38 Stakeholder Management Plan: Cost Center201

      2.39 Change Management Plan: Cost Center203

      3.0 Executing Process Group: Cost Center205

      3.1 Team Member Status Report: Cost Center207

      3.2 Change Request: Cost Center209

      3.3 Change Log: Cost Center211

      3.4 Decision Log: Cost Center213

      3.5 Quality Audit: Cost Center215

      3.6 Team Directory: Cost Center218

      3.7 Team Operating Agreement: Cost Center220

      3.8 Team Performance Assessment: Cost Center222

      3.9 Team Member Performance Assessment: Cost Center224

      3.10 Issue Log: Cost Center226

      4.0 Monitoring and Controlling Process Group: Cost Center228

      4.1 Project Performance Report: Cost Center230

      4.2 Variance Analysis: Cost Center232

      4.3 Earned Value Status: Cost Center234

      4.4 Risk Audit: Cost Center236

      4.5 Contractor Status Report: Cost Center238

      4.6 Formal Acceptance: Cost Center240

      5.0 Closing Process Group: Cost Center242

      5.1 Procurement Audit: Cost Center244

      5.2 Contract Close-Out: Cost Center246

      5.3 Project or Phase Close-Out: Cost Center248

      5.4 Lessons Learned: Cost Center250

      Index252

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Will Cost center deliverables need to be tested and, if so, by whom?

      <--- Score

      2. How can auditing be a preventative security measure?

      <--- Score

      3. Who else hopes to benefit from it?

      <--- Score

      4. Which issues are too important to ignore?

      <--- Score

      5. What needs to stay?

      <--- Score

      6. What is the problem or issue?

      <---

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