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to resolve?

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      61. Does the problem have ethical dimensions?

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      62. What is the problem and/or vulnerability?

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      63. Consider your own Decision-support project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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      64. Will new equipment/products be required to facilitate Decision-support delivery, for example is new software needed?

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      65. What Decision-support capabilities do you need?

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      66. Is the need for organizational change recognized?

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      67. What should be considered when identifying available resources, constraints, and deadlines?

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      68. Which needs are not included or involved?

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      69. As a sponsor, customer or management, how important is it to meet goals, objectives?

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      70. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      71. How do you recognize an objection?

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      72. What are the minority interests and what amount of minority interests can be recognized?

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      73. Who should resolve the Decision-support issues?

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      74. For your Decision-support project, identify and describe the business environment, is there more than one layer to the business environment?

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      75. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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      76. Do you recognize Decision-support achievements?

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      77. What resources or support might you need?

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      78. What tools and technologies are needed for a custom Decision-support project?

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      79. What is the smallest subset of the problem you can usefully solve?

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      80. How are you going to measure success?

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      81. Who else hopes to benefit from it?

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      82. What do employees need in the short term?

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      83. What situation(s) led to this Decision-support Self Assessment?

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      84. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      85. What needs to be done?

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      86. What creative shifts do you need to take?

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      87. Is the quality assurance team identified?

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      88. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      89. How does it fit into your organizational needs and tasks?

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      90. How do you take a forward-looking perspective in identifying Decision-support research related to market response and models?

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      91. Do you have/need 24-hour access to key personnel?

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      92. Who are your key stakeholders who need to sign off?

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      93. To what extent would your organization benefit from being recognized as a award recipient?

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      94. What problems are you facing and how do you consider Decision-support will circumvent those obstacles?

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      95. What Decision-support events should you attend?

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      96. Whom do you really need or want to serve?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Decision-support Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How would you define the culture at your organization, how susceptible is it to Decision-support changes?

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      2. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      3. Is the team equipped with available and reliable resources?

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      4. Is Decision-support currently on schedule according to the plan?

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      5. How are consistent Decision-support definitions important?

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      6. Has a Decision-support requirement not been met?

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      7. How do you think the partners involved in Decision-support would have defined success?

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      8. What is in the scope and what is not in scope?

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      9. What are the rough order estimates on cost savings/opportunities that Decision-support brings?

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      10. Have all of the relationships been defined properly?

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      11. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      12. Is there any additional Decision-support definition of success?

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      13. What sort

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