LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Decision Support

      Scorecard Example12

      Decision Support

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:101

      Decision Support and Managing Projects, Criteria for Project Managers:124

      1.0 Initiating Process Group: Decision Support125

      1.1 Project Charter: Decision Support127

      1.2 Stakeholder Register: Decision Support129

      1.3 Stakeholder Analysis Matrix: Decision Support130

      2.0 Planning Process Group: Decision Support132

      2.1 Project Management Plan: Decision Support134

      2.2 Scope Management Plan: Decision Support136

      2.3 Requirements Management Plan: Decision Support138

      2.4 Requirements Documentation: Decision Support140

      2.5 Requirements Traceability Matrix: Decision Support142

      2.6 Project Scope Statement: Decision Support144

      2.7 Assumption and Constraint Log: Decision Support146

      2.8 Work Breakdown Structure: Decision Support148

      2.9 WBS Dictionary: Decision Support150

      2.10 Schedule Management Plan: Decision Support153

      2.11 Activity List: Decision Support155

      2.12 Activity Attributes: Decision Support157

      2.13 Milestone List: Decision Support159

      2.14 Network Diagram: Decision Support161

      2.15 Activity Resource Requirements: Decision Support163

      2.16 Resource Breakdown Structure: Decision Support164

      2.17 Activity Duration Estimates: Decision Support166

      2.18 Duration Estimating Worksheet: Decision Support168

      2.19 Project Schedule: Decision Support170

      2.20 Cost Management Plan: Decision Support172

      2.21 Activity Cost Estimates: Decision Support174

      2.22 Cost Estimating Worksheet: Decision Support176

      2.23 Cost Baseline: Decision Support178

      2.24 Quality Management Plan: Decision Support180

      2.25 Quality Metrics: Decision Support182

      2.26 Process Improvement Plan: Decision Support184

      2.27 Responsibility Assignment Matrix: Decision Support186

      2.28 Roles and Responsibilities: Decision Support188

      2.29 Human Resource Management Plan: Decision Support190

      2.30 Communications Management Plan: Decision Support192

      2.31 Risk Management Plan: Decision Support194

      2.32 Risk Register: Decision Support196

      2.33 Probability and Impact Assessment: Decision Support198

      2.34 Probability and Impact Matrix: Decision Support200

      2.35 Risk Data Sheet: Decision Support202

      2.36 Procurement Management Plan: Decision Support204

      2.37 Source Selection Criteria: Decision Support206

      2.38 Stakeholder Management Plan: Decision Support208

      2.39 Change Management Plan: Decision Support210

      3.0 Executing Process Group: Decision Support212

      3.1 Team Member Status Report: Decision Support214

      3.2 Change Request: Decision Support216

      3.3 Change Log: Decision Support218

      3.4 Decision Log: Decision Support220

      3.5 Quality Audit: Decision Support222

      3.6 Team Directory: Decision Support224

      3.7 Team Operating Agreement: Decision Support226

      3.8 Team Performance Assessment: Decision Support228

      3.9 Team Member Performance Assessment: Decision Support230

      3.10 Issue Log: Decision Support232

      4.0 Monitoring and Controlling Process Group: Decision Support234

      4.1 Project Performance Report: Decision Support236

      4.2 Variance Analysis: Decision Support238

      4.3 Earned Value Status: Decision Support240

      4.4 Risk Audit: Decision Support242

      4.5 Contractor Status Report: Decision Support244

      4.6 Formal Acceptance: Decision Support246

      5.0 Closing Process Group: Decision Support248

      5.1 Procurement Audit: Decision Support250

      5.2 Contract Close-Out: Decision Support253

      5.3 Project or Phase Close-Out: Decision Support255

      5.4 Lessons Learned: Decision Support257

      Index259

      CRITERION #1: RECOGNIZE