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      3. Have you identified your Decision-support key performance indicators?

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      4. Are there any revenue recognition issues?

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      5. Would you recognize a threat from the inside?

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      6. Can management personnel recognize the monetary benefit of Decision-support?

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      7. How do you assess your Decision-support workforce capability and capacity needs, including skills, competencies, and staffing levels?

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      8. Who needs budgets?

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      9. What training and capacity building actions are needed to implement proposed reforms?

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      10. Think about the people you identified for your Decision-support project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      11. What are the clients issues and concerns?

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      12. Who needs what information?

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      13. What else needs to be measured?

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      14. What activities does the governance board need to consider?

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      15. How are the Decision-support’s objectives aligned to the group’s overall stakeholder strategy?

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      16. Who needs to know?

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      17. What are the expected benefits of Decision-support to the stakeholder?

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      18. Is it needed?

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      19. Why is this needed?

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      20. What information do users need?

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      21. When a Decision-support manager recognizes a problem, what options are available?

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      22. Which issues are too important to ignore?

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      23. What needs to stay?

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      24. Are there regulatory / compliance issues?

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      25. Will it solve real problems?

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      26. Does Decision-support create potential expectations in other areas that need to be recognized and considered?

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      27. How do you identify the kinds of information that you will need?

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      28. What vendors make products that address the Decision-support needs?

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      29. Do you need different information or graphics?

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      30. Are controls defined to recognize and contain problems?

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      31. What is the extent or complexity of the Decision-support problem?

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      32. What are the stakeholder objectives to be achieved with Decision-support?

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      33. What prevents you from making the changes you know will make you a more effective Decision-support leader?

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      34. What Decision-support coordination do you need?

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      35. Are employees recognized for desired behaviors?

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      36. What Decision-support problem should be solved?

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      37. Are there Decision-support problems defined?

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      38. What are the timeframes required to resolve each of the issues/problems?

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      39. Do you need to avoid or amend any Decision-support activities?

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      40. How many trainings, in total, are needed?

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      41. Who defines the rules in relation to any given issue?

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      42. What do you need to start doing?

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      43. Where is training needed?

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      44. Does your organization need more Decision-support education?

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      45. Will Decision-support deliverables need to be tested and, if so, by whom?

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      46. Which information does the Decision-support business case need to include?

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      47. What does Decision-support success mean to the stakeholders?

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      48. How do you recognize an Decision-support objection?

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      49. To what extent does each concerned units management team recognize Decision-support as an effective investment?

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      50. Are losses recognized in a timely manner?

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      51. What would happen if Decision-support weren’t done?

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      52. Who needs to know about Decision-support?

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      53. Why the need?

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      54. How much are sponsors, customers, partners, stakeholders involved in Decision-support? In other words, what are the risks, if Decision-support does not deliver successfully?

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      55. What is the recognized need?

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      56. How can auditing be a preventative security measure?

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      57. Will a response program recognize when a crisis occurs and provide some level of response?

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      58. Do you know what you need to know about Decision-support?

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      59. Are there any specific expectations or concerns about the Decision-support team, Decision-support itself?

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      60. What is the Decision-support problem definition? What do you

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