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      121. What is in scope?

      <--- Score

      122. How is the team tracking and documenting its work?

      <--- Score

      123. What information do you gather?

      <--- Score

      124. Are accountability and ownership for Healthcare service clearly defined?

      <--- Score

      125. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

      <--- Score

      126. Are resources adequate for the scope?

      <--- Score

      127. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

      <--- Score

      128. How will variation in the actual durations of each activity be dealt with to ensure that the expected Healthcare service results are met?

      <--- Score

      129. Are different versions of process maps needed to account for the different types of inputs?

      <--- Score

      130. Has your scope been defined?

      <--- Score

      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Healthcare service Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What methods are feasible and acceptable to estimate the impact of reforms?

      <--- Score

      2. What are the current costs of the Healthcare service process?

      <--- Score

      3. What disadvantage does this cause for the user?

      <--- Score

      4. How are costs allocated?

      <--- Score

      5. Have you included everything in your Healthcare service cost models?

      <--- Score

      6. How do you verify if Healthcare service is built right?

      <--- Score

      7. Did you tackle the cause or the symptom?

      <--- Score

      8. What are your primary costs, revenues, assets?

      <--- Score

      9. Are you taking your company in the direction of better and revenue or cheaper and cost?

      <--- Score

      10. How is the value delivered by Healthcare service being measured?

      <--- Score

      11. Are you aware of what could cause a problem?

      <--- Score

      12. How do you verify and validate the Healthcare service data?

      <--- Score

      13. How will your organization measure success?

      <--- Score

      14. What is your decision requirements diagram?

      <--- Score

      15. What causes innovation to fail or succeed in your organization?

      <--- Score

      16. How do you measure lifecycle phases?

      <--- Score

      17. How do you verify performance?

      <--- Score

      18. Where is it measured?

      <--- Score

      19. What are you verifying?

      <--- Score

      20. How are measurements made?

      <--- Score

      21. What are allowable costs?

      <--- Score

      22. What causes extra work or rework?

      <--- Score

      23. Are missed Healthcare service opportunities costing your organization money?

      <--- Score

      24. How do you verify and develop ideas and innovations?

      <--- Score

      25. How can you reduce costs?

      <--- Score

      26. How will effects be measured?

      <--- Score

      27. How do you control the overall costs of your work processes?

      <--- Score

      28. Is the cost worth the Healthcare service effort ?

      <--- Score

      29. What harm might be caused?

      <--- Score

      30. Has a cost center been established?

      <--- Score

      31. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?

      <--- Score

      32. How to cause the change?

      <--- Score

      33. Do you verify that corrective actions were taken?

      <--- Score

      34. What causes investor action?

      <--- Score

      35. How do you prevent mis-estimating cost?

      <--- Score

      36. What would be a real cause for concern?

      <--- Score

      37. Do you have an issue in getting priority?

      <--- Score

      38. Which measures and indicators matter?

      <--- Score

      39. What is the root cause(s) of the problem?

      <--- Score

      40. Are you able to realize any cost savings?

      <--- Score

      41. What are the Healthcare service investment costs?

      <--- Score

      42. How sensitive must the Healthcare service strategy be to cost?

      <--- Score

      43. How do you measure efficient delivery of Healthcare service services?

      <--- Score

      44. What is your Healthcare service quality cost segregation study?

      <--- Score

      45. What are your customers

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