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      65. Are the Healthcare service requirements complete?

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      66. The political context: who holds power?

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      67. What are the dynamics of the communication plan?

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      68. What would be the goal or target for a Healthcare service’s improvement team?

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      69. Do you have organizational privacy requirements?

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      70. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      71. How would you define the culture at your organization, how susceptible is it to Healthcare service changes?

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      72. What are the tasks and definitions?

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      73. Is the work to date meeting requirements?

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      74. What are (control) requirements for Healthcare service Information?

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      75. What customer feedback methods were used to solicit their input?

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      76. Do you all define Healthcare service in the same way?

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      77. Is Healthcare service linked to key stakeholder goals and objectives?

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      78. What sources do you use to gather information for a Healthcare service study?

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      79. What was the context?

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      80. How do you gather Healthcare service requirements?

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      81. What sort of initial information to gather?

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      82. Is there any additional Healthcare service definition of success?

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      83. How would you define Healthcare service leadership?

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      84. What critical content must be communicated – who, what, when, where, and how?

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      85. What key stakeholder process output measure(s) does Healthcare service leverage and how?

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      86. How do you catch Healthcare service definition inconsistencies?

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      87. What are the rough order estimates on cost savings/opportunities that Healthcare service brings?

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      88. Have specific policy objectives been defined?

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      89. Are audit criteria, scope, frequency and methods defined?

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      90. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      91. What knowledge or experience is required?

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      92. How do you manage unclear Healthcare service requirements?

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      93. Is Healthcare service required?

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      94. Has a team charter been developed and communicated?

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      95. Is there a Healthcare service management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      96. What is the context?

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      97. What is out-of-scope initially?

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      98. What scope do you want your strategy to cover?

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      99. When is the estimated completion date?

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      100. Who is gathering Healthcare service information?

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      101. Have the customer needs been translated into specific, measurable requirements? How?

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      102. How are consistent Healthcare service definitions important?

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      103. Are the Healthcare service requirements testable?

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      104. How do you gather requirements?

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      105. Is special Healthcare service user knowledge required?

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      106. Has the direction changed at all during the course of Healthcare service? If so, when did it change and why?

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      107. What are the requirements for audit information?

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      108. What gets examined?

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      109. Has a project plan, Gantt chart, or similar been developed/completed?

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      110. How often are the team meetings?

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      111. Is the Healthcare service scope complete and appropriately sized?

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      112. What information should you gather?

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      113. Has the Healthcare service work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      114. What system do you use for gathering Healthcare service information?

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      115. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      116. How have you defined all Healthcare service requirements first?

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      117. What are the compelling stakeholder reasons for embarking on Healthcare service?

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      118. What defines best in class?

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      119. How can the value of Healthcare service be defined?

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      120. Is there a critical path to deliver Healthcare service results?

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