LITMIR.BIZ

Скачать книгу

What information do users need?

      <--- Score

      59. What creative shifts do you need to take?

      <--- Score

      60. What is the problem and/or vulnerability?

      <--- Score

      61. Who needs to know about Healthcare service?

      <--- Score

      62. Who needs to know?

      <--- Score

      63. What is the extent or complexity of the Healthcare service problem?

      <--- Score

      64. How much are sponsors, customers, partners, stakeholders involved in Healthcare service? In other words, what are the risks, if Healthcare service does not deliver successfully?

      <--- Score

      65. What does Healthcare service success mean to the stakeholders?

      <--- Score

      66. Is the need for organizational change recognized?

      <--- Score

      67. Looking at each person individually – does every one have the qualities which are needed to work in this group?

      <--- Score

      68. What situation(s) led to this Healthcare service Self Assessment?

      <--- Score

      69. What is the problem or issue?

      <--- Score

      70. What are the expected benefits of Healthcare service to the stakeholder?

      <--- Score

      71. Do you recognize Healthcare service achievements?

      <--- Score

      72. Are employees recognized for desired behaviors?

      <--- Score

      73. Is it needed?

      <--- Score

      74. Why the need?

      <--- Score

      75. Are controls defined to recognize and contain problems?

      <--- Score

      76. Are there Healthcare service problems defined?

      <--- Score

      77. What needs to stay?

      <--- Score

      78. What Healthcare service problem should be solved?

      <--- Score

      79. Does Healthcare service create potential expectations in other areas that need to be recognized and considered?

      <--- Score

      80. Why is this needed?

      <--- Score

      81. Are there any specific expectations or concerns about the Healthcare service team, Healthcare service itself?

      <--- Score

      82. What prevents you from making the changes you know will make you a more effective Healthcare service leader?

      <--- Score

      83. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

      <--- Score

      84. What problems are you facing and how do you consider Healthcare service will circumvent those obstacles?

      <--- Score

      85. What are the clients issues and concerns?

      <--- Score

      86. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

      <--- Score

      87. How are you going to measure success?

      <--- Score

      88. Where is training needed?

      <--- Score

      89. Are problem definition and motivation clearly presented?

      <--- Score

      90. Who needs budgets?

      <--- Score

      91. Do you have/need 24-hour access to key personnel?

      <--- Score

      92. As a sponsor, customer or management, how important is it to meet goals, objectives?

      <--- Score

      93. How do you recognize an Healthcare service objection?

      <--- Score

      94. Does the problem have ethical dimensions?

      <--- Score

      95. How can auditing be a preventative security measure?

      <--- Score

      96. How do healthcare services differ from other services in terms of organizational legitimacy issues?

      <--- Score

      97. What is the recognized need?

      <--- Score

      98. Would you recognize a threat from the inside?

      <--- Score

      99. What would happen if Healthcare service weren’t done?

      <--- Score

      100. Will a response program recognize when a crisis occurs and provide some level of response?

      <--- Score

      101. What are your needs in relation to Healthcare service skills, labor, equipment, and markets?

      <--- Score

      102. Who should resolve the Healthcare service issues?

      <--- Score

      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Healthcare service Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How and when will the baselines be defined?

      <--- Score

      2. Who are the Healthcare service improvement team members, including Management Leads and Coaches?

      <--- Score

      3. What is out of scope?

      <--- Score

      4. What is the scope of Healthcare service?

      <--- Score

      5. Are task requirements clearly defined?

      <--- Score

      6. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

      <--- Score

      7. Who defines (or who defined) the rules and roles?

      <---

Скачать книгу