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      74. What is the definition of success?

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      75. What would be the goal or target for a Closed systems’s improvement team?

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      76. Is the Closed systems scope complete and appropriately sized?

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      77. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      78. Who defines (or who defined) the rules and roles?

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      79. What defines best in class?

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      80. Has a project plan, Gantt chart, or similar been developed/completed?

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      81. Has a team charter been developed and communicated?

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      82. How do you manage unclear Closed systems requirements?

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      83. How would you define the culture at your organization, how susceptible is it to Closed systems changes?

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      84. Have specific policy objectives been defined?

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      85. How do you think the partners involved in Closed systems would have defined success?

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      86. Is there a clear Closed systems case definition?

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      87. Are roles and responsibilities formally defined?

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      88. What is in scope?

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      89. What is the scope of Closed systems?

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      90. What are (control) requirements for Closed systems Information?

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      91. What key stakeholder process output measure(s) does Closed systems leverage and how?

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      92. Is scope creep really all bad news?

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      93. Who is gathering Closed systems information?

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      94. What knowledge or experience is required?

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      95. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      96. Why are you doing Closed systems and what is the scope?

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      97. Scope of sensitive information?

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      98. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

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      99. Is the team equipped with available and reliable resources?

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      100. How will the Closed systems team and the group measure complete success of Closed systems?

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      101. Has the Closed systems work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      102. How do you manage changes in Closed systems requirements?

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      103. What information should you gather?

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      104. Are stakeholder processes mapped?

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      105. What is the context?

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      106. What are the tasks and definitions?

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      107. Is there a critical path to deliver Closed systems results?

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      108. Is there any additional Closed systems definition of success?

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      109. What are the Closed systems tasks and definitions?

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      110. How do you catch Closed systems definition inconsistencies?

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      111. How do you hand over Closed systems context?

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      112. What was the context?

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      113. Will a Closed systems production readiness review be required?

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      114. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      115. How is the team tracking and documenting its work?

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      116. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      117. Does the team have regular meetings?

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      118. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      119. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      120. Where can you gather more information?

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      121. Are customer(s) identified and segmented according to their different needs and requirements?

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      122. Do you have organizational privacy requirements?

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      123. What sort of initial information to gather?

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      124. How often are the team meetings?

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      125. What is the scope of the Closed systems effort?

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      126. Is the scope of Closed systems defined?

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      127. Have all basic functions of Closed systems been defined?

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      128. What are the rough order estimates on cost savings/opportunities that Closed systems brings?

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      129. Who approved the Closed systems scope?

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      130. How do you gather the stories?

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