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      76. Are resources adequate for the scope?

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      77. How do you manage unclear Social-welfare requirements?

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      78. Have all of the relationships been defined properly?

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      79. What is the definition of success?

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      80. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      81. What are the Social-welfare tasks and definitions?

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      82. Has the Social-welfare work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      83. Is special Social-welfare user knowledge required?

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      84. What is in scope?

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      85. Has a team charter been developed and communicated?

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      86. How is the team tracking and documenting its work?

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      87. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      88. How do you gather the stories?

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      89. Are the Social-welfare requirements complete?

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      90. What information should you gather?

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      91. Are the Social-welfare requirements testable?

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      92. What critical content must be communicated – who, what, when, where, and how?

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      93. Has a project plan, Gantt chart, or similar been developed/completed?

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      94. Is there a Social-welfare management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      95. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      96. What constraints exist that might impact the team?

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      97. What was the context?

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      98. Does the scope remain the same?

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      99. What is the worst case scenario?

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      100. What intelligence can you gather?

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      101. How do you gather Social-welfare requirements?

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      102. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      103. Is the Social-welfare scope complete and appropriately sized?

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      104. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      105. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      106. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      107. When is the estimated completion date?

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      108. What is the scope of the Social-welfare work?

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      109. What is in the scope and what is not in scope?

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      110. What knowledge or experience is required?

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      111. When are meeting minutes sent out? Who is on the distribution list?

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      112. Are all requirements met?

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      113. What are the record-keeping requirements of Social-welfare activities?

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      114. Has the direction changed at all during the course of Social-welfare? If so, when did it change and why?

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      115. When is/was the Social-welfare start date?

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      116. How do you build the right business case?

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      117. Has a high-level ‘as is’ process map been completed, verified and validated?

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      118. What key stakeholder process output measure(s) does Social-welfare leverage and how?

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      119. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      120. How can the value of Social-welfare be defined?

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      121. What is the scope of Social-welfare?

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      122. What is out-of-scope initially?

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      123. Is Social-welfare linked to key stakeholder goals and objectives?

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      124. How are consistent Social-welfare definitions important?

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      125. Why are you doing Social-welfare and what is the scope?

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      126. How would you define the culture at your organization, how susceptible is it to Social-welfare changes?

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      127. How often are the team meetings?

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      128. What sort of initial information to gather?

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      129. What are the dynamics of the communication plan?

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      130. How do you keep key subject matter experts in the loop?

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      131. Are roles and responsibilities formally defined?

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      132. Is

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