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key performance indicators?

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      63. To what extent would your organization benefit from being recognized as a award recipient?

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      64. For your Social-welfare project, identify and describe the business environment, is there more than one layer to the business environment?

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      65. Which needs are not included or involved?

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      66. Which issues are too important to ignore?

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      67. What is the problem or issue?

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      68. Would you recognize a threat from the inside?

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      69. What is the extent or complexity of the Social-welfare problem?

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      70. How are you going to measure success?

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      71. What should be considered when identifying available resources, constraints, and deadlines?

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      72. What is the smallest subset of the problem you can usefully solve?

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      73. Are there any specific expectations or concerns about the Social-welfare team, Social-welfare itself?

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      74. Think about the people you identified for your Social-welfare project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      75. Who needs to know about Social-welfare?

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      76. What would happen if Social-welfare weren’t done?

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      77. What are the stakeholder objectives to be achieved with Social-welfare?

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      78. How are training requirements identified?

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      79. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      80. Do you have/need 24-hour access to key personnel?

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      81. What Social-welfare events should you attend?

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      82. What does Social-welfare success mean to the stakeholders?

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      83. What do employees need in the short term?

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      84. Who needs budgets?

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      85. What needs to be done?

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      86. How does it fit into your organizational needs and tasks?

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      87. Who needs what information?

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      88. Will new equipment/products be required to facilitate Social-welfare delivery, for example is new software needed?

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      89. What training and capacity building actions are needed to implement proposed reforms?

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      90. Why the need?

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      91. Do you recognize Social-welfare achievements?

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      92. As a sponsor, customer or management, how important is it to meet goals, objectives?

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      93. What are your needs in relation to Social-welfare skills, labor, equipment, and markets?

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      94. What problems are you facing and how do you consider Social-welfare will circumvent those obstacles?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Social-welfare Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      2. Is there a critical path to deliver Social-welfare results?

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      3. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      4. How do you manage changes in Social-welfare requirements?

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      5. Who is gathering Social-welfare information?

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      6. What baselines are required to be defined and managed?

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      7. Do you have organizational privacy requirements?

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      8. Have specific policy objectives been defined?

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      9. The political context: who holds power?

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      10. Is there any additional Social-welfare definition of success?

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      11. Do you have a Social-welfare success story or case study ready to tell and share?

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      12. Who defines (or who defined) the rules and roles?

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      13. How will variation in the actual durations of each activity be dealt with to ensure that the expected Social-welfare results are met?

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      14. Are task requirements clearly defined?

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      15. Where can you gather more information?

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      16. What are the rough order estimates on cost savings/opportunities that Social-welfare brings?

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      17. Are accountability and ownership for Social-welfare clearly defined?

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      18. What are (control)

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