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Who are the Health care quality improvement team members, including Management Leads and Coaches?

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      123. Have the customer needs been translated into specific, measurable requirements? How?

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      124. What is the definition of success?

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      125. How are consistent Health care quality definitions important?

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      126. What constraints exist that might impact the team?

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      127. What system do you use for gathering Health care quality information?

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      128. What is the worst case scenario?

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      129. Have all basic functions of Health care quality been defined?

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      130. How do you manage changes in Health care quality requirements?

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      131. Have specific policy objectives been defined?

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      132. How would you define Health care quality leadership?

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      133. What information do you gather?

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      134. Do you all define Health care quality in the same way?

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      135. What gets examined?

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      136. What is the context?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Health care quality Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Where can you go to verify the info?

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      2. What causes extra work or rework?

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      3. What do you measure and why?

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      4. What would it cost to replace your technology?

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      5. How will measures be used to manage and adapt?

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      6. What users will be impacted?

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      7. How will you measure success?

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      8. What happens if cost savings do not materialize?

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      9. How do you verify Health care quality completeness and accuracy?

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      10. Are supply costs steady or fluctuating?

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      11. What are you verifying?

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      12. Are there competing Health care quality priorities?

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      13. What are the costs of delaying Health care quality action?

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      14. Why do you expend time and effort to implement measurement, for whom?

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      15. What potential environmental factors impact the Health care quality effort?

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      16. What is the root cause(s) of the problem?

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      17. What measurements are possible, practicable and meaningful?

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      18. What does your operating model cost?

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      19. How frequently do you verify your Health care quality strategy?

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      20. How will success or failure be measured?

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      21. How do you verify the Health care quality requirements quality?

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      22. How will costs be allocated?

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      23. When a disaster occurs, who gets priority?

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      24. How do you verify performance?

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      25. What is the cost of rework?

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      26. Have design-to-cost goals been established?

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      27. Are the Health care quality benefits worth its costs?

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      28. Are you able to realize any cost savings?

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      29. What disadvantage does this cause for the user?

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      30. Has a cost center been established?

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      31. How do you verify and validate the Health care quality data?

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      32. Does management have the right priorities among projects?

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      33. Are you taking your company in the direction of better and revenue or cheaper and cost?

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      34. What do people want to verify?

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      35. How do you measure success?

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      36. Have you included everything in your Health care quality cost models?

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      37. How do you verify if Health care quality is built right?

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      38. What are the types and number of measures to use?

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      39. What are your operating costs?

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      40. How will you measure your Health care quality effectiveness?

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      41. How are measurements made?

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      42.

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