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How do you identify subcontractor relationships?

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      59. Think about the people you identified for your Human Services Center project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      60. What Human Services Center events should you attend?

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      61. What vendors make products that address the Human Services Center needs?

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      62. Which information does the Human Services Center business case need to include?

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      63. What are the stakeholder objectives to be achieved with Human Services Center?

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      64. What prevents you from making the changes you know will make you a more effective Human Services Center leader?

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      65. Is the quality assurance team identified?

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      66. Are there any specific expectations or concerns about the Human Services Center team, Human Services Center itself?

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      67. Who needs budgets?

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      68. What are the minority interests and what amount of minority interests can be recognized?

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      69. Who needs what information?

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      70. Why the need?

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      71. What situation(s) led to this Human Services Center Self Assessment?

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      72. How does it fit into your organizational needs and tasks?

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      73. What creative shifts do you need to take?

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      74. Do you know what you need to know about Human Services Center?

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      75. What is the recognized need?

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      76. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      77. Who defines the rules in relation to any given issue?

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      78. Will a response program recognize when a crisis occurs and provide some level of response?

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      79. Did you miss any major Human Services Center issues?

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      80. What are the expected benefits of Human Services Center to the stakeholder?

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      81. Consider your own Human Services Center project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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      82. To what extent would your organization benefit from being recognized as a award recipient?

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      83. How are training requirements identified?

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      84. Does Human Services Center create potential expectations in other areas that need to be recognized and considered?

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      85. What is the problem or issue?

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      86. Have you identified your Human Services Center key performance indicators?

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      87. What is the Human Services Center problem definition? What do you need to resolve?

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      88. What are the Human Services Center resources needed?

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      89. What does Human Services Center success mean to the stakeholders?

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      90. What do you need to start doing?

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      91. What is the smallest subset of the problem you can usefully solve?

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      92. Do you need to avoid or amend any Human Services Center activities?

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      93. What needs to be done?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Human Services Center Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. When are meeting minutes sent out? Who is on the distribution list?

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      2. What is the worst case scenario?

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      3. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      4. Is Human Services Center currently on schedule according to the plan?

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      5. What intelligence can you gather?

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      6. Is there a clear Human Services Center case definition?

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      7. How do you manage unclear Human Services Center requirements?

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      8. What is out of scope?

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      9. What Human Services Center requirements should be gathered?

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      10. Will team members regularly document their Human Services Center work?

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      11. Has a Human Services Center requirement not been met?

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      12. Do you have organizational privacy requirements?

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      13. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      14. How was the ‘as is’ process map developed, reviewed, verified and validated?

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