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defined properly?

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      73. How will the Medical scoring team and the group measure complete success of Medical scoring?

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      74. How are consistent Medical scoring definitions important?

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      75. What are the requirements for audit information?

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      76. What is the scope of Medical scoring?

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      77. Where can you gather more information?

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      78. If substitutes have been appointed, have they been briefed on the Medical scoring goals and received regular communications as to the progress to date?

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      79. Is special Medical scoring user knowledge required?

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      80. Are audit criteria, scope, frequency and methods defined?

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      81. What scope do you want your strategy to cover?

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      82. How is the team tracking and documenting its work?

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      83. What are (control) requirements for Medical scoring Information?

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      84. What is in the scope and what is not in scope?

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      85. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      86. What is in scope?

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      87. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      88. Will team members perform Medical scoring work when assigned and in a timely fashion?

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      89. Are all requirements met?

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      90. Are roles and responsibilities formally defined?

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      91. Has/have the customer(s) been identified?

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      92. Are customer(s) identified and segmented according to their different needs and requirements?

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      93. Have the customer needs been translated into specific, measurable requirements? How?

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      94. Do you have organizational privacy requirements?

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      95. What would be the goal or target for a Medical scoring’s improvement team?

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      96. How do you manage changes in Medical scoring requirements?

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      97. Are there any constraints known that bear on the ability to perform Medical scoring work? How is the team addressing them?

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      98. What is out of scope?

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      99. Will a Medical scoring production readiness review be required?

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      100. When are meeting minutes sent out? Who is on the distribution list?

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      101. Is it clearly defined in and to your organization what you do?

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      102. What Medical scoring requirements should be gathered?

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      103. Has a high-level ‘as is’ process map been completed, verified and validated?

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      104. What intelligence can you gather?

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      105. What are the dynamics of the communication plan?

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      106. What is the definition of Medical scoring excellence?

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      107. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      108. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      109. Is scope creep really all bad news?

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      110. Do you have a Medical scoring success story or case study ready to tell and share?

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      111. Is Medical scoring required?

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      112. Are there different segments of customers?

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      113. When is/was the Medical scoring start date?

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      114. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      115. What defines best in class?

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      116. How have you defined all Medical scoring requirements first?

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      117. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      118. Is there any additional Medical scoring definition of success?

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      119. How did the Medical scoring manager receive input to the development of a Medical scoring improvement plan and the estimated completion dates/times of each activity?

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      120. How do you gather requirements?

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      121. Will team members regularly document their Medical scoring work?

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      122. How do you gather the stories?

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      123. What Medical scoring services do you require?

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      124. What are the compelling stakeholder reasons for embarking on Medical scoring?

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      125. How do you keep key subject matter experts in the loop?

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      126. Who is gathering information?

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      127. How do you hand over Medical scoring context?

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      128.

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