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need to be recognized and considered?

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      61. Can management personnel recognize the monetary benefit of Medical scoring?

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      62. Whom do you really need or want to serve?

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      63. Is the need for organizational change recognized?

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      64. What resources or support might you need?

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      65. What are the stakeholder objectives to be achieved with Medical scoring?

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      66. Why is this needed?

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      67. How do you take a forward-looking perspective in identifying Medical scoring research related to market response and models?

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      68. What do you need to start doing?

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      69. Which issues are too important to ignore?

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      70. Are there recognized Medical scoring problems?

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      71. What is the extent or complexity of the Medical scoring problem?

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      72. Are controls defined to recognize and contain problems?

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      73. How are you going to measure success?

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      74. What needs to be done?

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      75. Do you know what you need to know about Medical scoring?

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      76. How do you identify subcontractor relationships?

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      77. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      78. Are there any revenue recognition issues?

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      79. How do you assess your Medical scoring workforce capability and capacity needs, including skills, competencies, and staffing levels?

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      80. Are there regulatory / compliance issues?

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      81. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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      82. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      83. How are the Medical scoring’s objectives aligned to the group’s overall stakeholder strategy?

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      84. Is the quality assurance team identified?

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      85. Who needs budgets?

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      86. What should be considered when identifying available resources, constraints, and deadlines?

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      87. How many trainings, in total, are needed?

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      88. Think about the people you identified for your Medical scoring project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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      89. Would you recognize a threat from the inside?

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      90. Will a response program recognize when a crisis occurs and provide some level of response?

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      91. Who needs what information?

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      92. What Medical scoring problem should be solved?

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      93. What are the Medical scoring resources needed?

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      94. What else needs to be measured?

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      95. How do you recognize an Medical scoring objection?

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      96. Are there Medical scoring problems defined?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Medical scoring Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What gets examined?

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      2. Are accountability and ownership for Medical scoring clearly defined?

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      3. What key stakeholder process output measure(s) does Medical scoring leverage and how?

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      4. Are required metrics defined, what are they?

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      5. How does the Medical scoring manager ensure against scope creep?

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      6. What is the scope of the Medical scoring work?

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      7. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      8. What sources do you use to gather information for a Medical scoring study?

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      9. Are resources adequate for the scope?

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      10. Does the team have regular meetings?

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      11. Has a Medical scoring requirement not been met?

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      12. Has a project plan, Gantt chart, or similar been developed/completed?

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      13. Have all basic functions of Medical scoring been defined?

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      14. Are the Medical scoring requirements complete?

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      15. Who is gathering Medical scoring information?

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