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      16. What was the context?

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      17. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      18. What is the worst case scenario?

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      19. What critical content must be communicated – who, what, when, where, and how?

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      20. What is a worst-case scenario for losses?

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      21. Has the direction changed at all during the course of Medical scoring? If so, when did it change and why?

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      22. Scope of sensitive information?

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      23. What customer feedback methods were used to solicit their input?

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      24. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      25. Is Medical scoring currently on schedule according to the plan?

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      26. How can the value of Medical scoring be defined?

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      27. Is there a clear Medical scoring case definition?

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      28. What are the rough order estimates on cost savings/opportunities that Medical scoring brings?

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      29. What is the scope of the Medical scoring effort?

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      30. When is the estimated completion date?

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      31. Has the Medical scoring work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      32. How do you gather Medical scoring requirements?

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      33. How would you define Medical scoring leadership?

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      34. Is the work to date meeting requirements?

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      35. What constraints exist that might impact the team?

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      36. Who approved the Medical scoring scope?

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      37. Is the team equipped with available and reliable resources?

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      38. What are the core elements of the Medical scoring business case?

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      39. Are approval levels defined for contracts and supplements to contracts?

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      40. Is the Medical scoring scope complete and appropriately sized?

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      41. Who are the Medical scoring improvement team members, including Management Leads and Coaches?

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      42. Are task requirements clearly defined?

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      43. Is the Medical scoring scope manageable?

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      44. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      45. What sort of initial information to gather?

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      46. What are the tasks and definitions?

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      47. Why are you doing Medical scoring and what is the scope?

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      48. What is out-of-scope initially?

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      49. What are the Medical scoring tasks and definitions?

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      50. What happens if Medical scoring’s scope changes?

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      51. How and when will the baselines be defined?

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      52. What is the definition of success?

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      53. How would you define the culture at your organization, how susceptible is it to Medical scoring changes?

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      54. Has a team charter been developed and communicated?

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      55. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      56. How do you catch Medical scoring definition inconsistencies?

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      57. What information should you gather?

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      58. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      59. Is there a Medical scoring management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      60. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      61. Are the Medical scoring requirements testable?

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      62. What are the Medical scoring use cases?

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      63. Do you all define Medical scoring in the same way?

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      64. Have specific policy objectives been defined?

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      65. Is full participation by members in regularly held team meetings guaranteed?

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      66. What scope to assess?

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      67. Is Medical scoring linked to key stakeholder goals and objectives?

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      68. What are the record-keeping requirements of Medical scoring activities?

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      69. How do you build the right business case?

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      70. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      71. What information do you gather?

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      72. Have all

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