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the progress to date?

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      12. Have specific policy objectives been defined?

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      13. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      14. Are team charters developed?

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      15. How and when will the baselines be defined?

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      16. What intelligence can you gather?

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      17. Are all requirements met?

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      18. Is the team sponsored by a champion or stakeholder leader?

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      19. Is scope creep really all bad news?

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      20. How do you manage scope?

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      21. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      22. Has a project plan, Gantt chart, or similar been developed/completed?

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      23. What is the scope?

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      24. Are the Process group leader requirements testable?

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      25. Will team members perform Process group leader work when assigned and in a timely fashion?

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      26. How do you keep key subject matter experts in the loop?

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      27. Has your scope been defined?

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      28. What is the definition of Process group leader excellence?

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      29. Has the direction changed at all during the course of Process group leader? If so, when did it change and why?

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      30. How can the value of Process group leader be defined?

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      31. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      32. Are improvement team members fully trained on Process group leader?

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      33. Is the scope of Process group leader defined?

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      34. What are the Process group leader tasks and definitions?

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      35. How is the team tracking and documenting its work?

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      36. How did the Process group leader manager receive input to the development of a Process group leader improvement plan and the estimated completion dates/times of each activity?

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      37. Is the team equipped with available and reliable resources?

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      38. What defines best in class?

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      39. What is out-of-scope initially?

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      40. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      41. Is the Process group leader scope manageable?

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      42. How would you define the culture at your organization, how susceptible is it to Process group leader changes?

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      43. What are the compelling stakeholder reasons for embarking on Process group leader?

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      44. What is the scope of Process group leader?

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      45. Is full participation by members in regularly held team meetings guaranteed?

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      46. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      47. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      48. How do you hand over Process group leader context?

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      49. What customer feedback methods were used to solicit their input?

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      50. Will team members regularly document their Process group leader work?

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      51. Have the customer needs been translated into specific, measurable requirements? How?

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      52. What scope do you want your strategy to cover?

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      53. What gets examined?

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      54. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      55. What is the definition of success?

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      56. How do you manage changes in Process group leader requirements?

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      57. Is there a Process group leader management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      58. Is the Process group leader scope complete and appropriately sized?

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      59. How do you build the right business case?

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      60. How have you defined all Process group leader requirements first?

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      61. How will variation in the actual durations of each activity be dealt with to ensure that the expected Process group leader results are met?

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      62. Do you have organizational privacy requirements?

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      63. What Process group leader services do you require?

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      64. How do you gather the stories?

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      65. Are customer(s) identified and segmented according to their different needs and requirements?

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      66. What happens if Process group leader’s scope changes?

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