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      16. Will a Directory server production readiness review be required?

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      17. Are approval levels defined for contracts and supplements to contracts?

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      18. How do you build the right business case?

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      19. Scope of sensitive information?

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      20. Where can you gather more information?

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      21. Has the direction changed at all during the course of Directory server? If so, when did it change and why?

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      22. What key stakeholder process output measure(s) does Directory server leverage and how?

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      23. What scope do you want your strategy to cover?

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      24. What information should you gather?

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      25. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      26. How do you gather the stories?

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      27. How did the Directory server manager receive input to the development of a Directory server improvement plan and the estimated completion dates/times of each activity?

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      28. When is/was the Directory server start date?

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      29. Do you have a Directory server success story or case study ready to tell and share?

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      30. How and when will the baselines be defined?

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      31. What is the scope?

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      32. What gets examined?

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      33. Has/have the customer(s) been identified?

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      34. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      35. How does the Directory server manager ensure against scope creep?

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      36. How have you defined all Directory server requirements first?

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      37. Are customer(s) identified and segmented according to their different needs and requirements?

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      38. How do you think the partners involved in Directory server would have defined success?

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      39. Does the team have regular meetings?

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      40. What is the scope of Directory server?

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      41. What defines best in class?

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      42. Is the Directory server scope manageable?

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      43. Is there a critical path to deliver Directory server results?

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      44. Has a Directory server requirement not been met?

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      45. What is the definition of success?

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      46. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      47. How do you gather requirements?

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      48. Are different versions of process maps needed to account for the different types of inputs?

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      49. The political context: who holds power?

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      50. Are roles and responsibilities formally defined?

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      51. What are the dynamics of the communication plan?

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      52. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      53. Is the scope of Directory server defined?

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      54. What is a worst-case scenario for losses?

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      55. Are the Directory server requirements testable?

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      56. Who defines (or who defined) the rules and roles?

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      57. Are there different segments of customers?

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      58. What Directory server requirements should be gathered?

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      59. What are the compelling stakeholder reasons for embarking on Directory server?

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      60. What are the core elements of the Directory server business case?

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      61. How do you hand over Directory server context?

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      62. What intelligence can you gather?

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      63. What customer feedback methods were used to solicit their input?

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      64. What is the worst case scenario?

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      65. Is there a clear Directory server case definition?

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      66. Are all requirements met?

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      67. Has a high-level ‘as is’ process map been completed, verified and validated?

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      68. Is it clearly defined in and to your organization what you do?

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      69. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      70. What is the scope of the Directory server effort?

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      71. Are task requirements clearly defined?

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      72. What is in the scope and what is not in scope?

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      73. What knowledge or experience is required?

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