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on the second next page of the Self-Assessment.

      Your completed Directory Server Scorecard will give you a clear presentation of which Directory Server areas need attention.

      Directory Server

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Directory Server

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Directory Server

      Scorecard Example12

      Directory Server

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:26

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:56

      CRITERION #5: IMPROVE:72

      CRITERION #6: CONTROL:87

      CRITERION #7: SUSTAIN:99

      Directory Server and Managing Projects, Criteria for Project Managers:124

      1.0 Initiating Process Group: Directory Server125

      1.1 Project Charter: Directory Server127

      1.2 Stakeholder Register: Directory Server129

      1.3 Stakeholder Analysis Matrix: Directory Server130

      2.0 Planning Process Group: Directory Server132

      2.1 Project Management Plan: Directory Server134

      2.2 Scope Management Plan: Directory Server136

      2.3 Requirements Management Plan: Directory Server138

      2.4 Requirements Documentation: Directory Server140

      2.5 Requirements Traceability Matrix: Directory Server142

      2.6 Project Scope Statement: Directory Server144

      2.7 Assumption and Constraint Log: Directory Server146

      2.8 Work Breakdown Structure: Directory Server148

      2.9 WBS Dictionary: Directory Server150

      2.10 Schedule Management Plan: Directory Server152

      2.11 Activity List: Directory Server154

      2.12 Activity Attributes: Directory Server156

      2.13 Milestone List: Directory Server158

      2.14 Network Diagram: Directory Server160

      2.15 Activity Resource Requirements: Directory Server162

      2.16 Resource Breakdown Structure: Directory Server163

      2.17 Activity Duration Estimates: Directory Server165

      2.18 Duration Estimating Worksheet: Directory Server167

      2.19 Project Schedule: Directory Server169

      2.20 Cost Management Plan: Directory Server171

      2.21 Activity Cost Estimates: Directory Server173

      2.22 Cost Estimating Worksheet: Directory Server175

      2.23 Cost Baseline: Directory Server177

      2.24 Quality Management Plan: Directory Server179

      2.25 Quality Metrics: Directory Server181

      2.26 Process Improvement Plan: Directory Server183

      2.27 Responsibility Assignment Matrix: Directory Server185

      2.28 Roles and Responsibilities: Directory Server187

      2.29 Human Resource Management Plan: Directory Server189

      2.30 Communications Management Plan: Directory Server191

      2.31 Risk Management Plan: Directory Server193

      2.32 Risk Register: Directory Server195

      2.33 Probability and Impact Assessment: Directory Server197

      2.34 Probability and Impact Matrix: Directory Server199

      2.35 Risk Data Sheet: Directory Server201

      2.36 Procurement Management Plan: Directory Server203

      2.37 Source Selection Criteria: Directory Server205

      2.38 Stakeholder Management Plan: Directory Server207

      2.39 Change Management Plan: Directory Server209

      3.0 Executing Process Group: Directory Server211

      3.1 Team Member Status Report: Directory Server213

      3.2 Change Request: Directory Server215

      3.3 Change Log: Directory Server217

      3.4 Decision Log: Directory Server219

      3.5 Quality Audit: Directory Server221

      3.6 Team Directory: Directory Server223

      3.7 Team Operating Agreement: Directory Server225

      3.8 Team Performance Assessment: Directory Server227

      3.9 Team Member Performance Assessment: Directory Server229

      3.10 Issue Log: Directory Server231

      4.0 Monitoring and Controlling Process Group: Directory Server233

      4.1 Project Performance Report: Directory Server235

      4.2 Variance Analysis: Directory Server237

      4.3 Earned Value Status: Directory Server239

      4.4 Risk Audit: Directory Server241

      4.5 Contractor Status Report: Directory Server243

      4.6 Formal Acceptance: Directory Server245

      5.0 Closing Process Group: Directory Server247

      5.1 Procurement Audit: Directory Server249

      5.2 Contract Close-Out: Directory Server252

      5.3 Project or Phase Close-Out: Directory Server254

      5.4 Lessons Learned: Directory Server256

      Index258

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How many trainings, in total, are needed?

      <--- Score

      2. What is the smallest subset of the problem you can usefully solve?

      <--- Score

      3. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has

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