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      60. What should be considered when identifying available resources, constraints, and deadlines?

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      61. What are your needs in relation to Directory server skills, labor, equipment, and markets?

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      62. Who needs to know?

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      63. Will it solve real problems?

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      64. Where do you need to exercise leadership?

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      65. What is the Directory server problem definition? What do you need to resolve?

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      66. Did you miss any major Directory server issues?

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      67. Would you recognize a threat from the inside?

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      68. What Directory server events should you attend?

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      69. Who else hopes to benefit from it?

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      70. Who should resolve the Directory server issues?

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      71. Does Directory server create potential expectations in other areas that need to be recognized and considered?

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      72. Can management personnel recognize the monetary benefit of Directory server?

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      73. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      74. Have you identified your Directory server key performance indicators?

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      75. What problems are you facing and how do you consider Directory server will circumvent those obstacles?

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      76. Which needs are not included or involved?

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      77. Where is training needed?

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      78. What are the Directory server resources needed?

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      79. Will new equipment/products be required to facilitate Directory server delivery, for example is new software needed?

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      80. Are controls defined to recognize and contain problems?

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      81. What else needs to be measured?

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      82. What are the stakeholder objectives to be achieved with Directory server?

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      83. What Directory server coordination do you need?

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      84. What creative shifts do you need to take?

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      85. Who defines the rules in relation to any given issue?

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      86. Why is this needed?

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      87. Are problem definition and motivation clearly presented?

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      88. Does your organization need more Directory server education?

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      89. Who needs what information?

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      90. What is the recognized need?

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      91. What is the extent or complexity of the Directory server problem?

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      92. Are there any specific expectations or concerns about the Directory server team, Directory server itself?

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      93. What is the problem or issue?

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      94. Do you need different information or graphics?

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      95. Are losses recognized in a timely manner?

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      96. How does it fit into your organizational needs and tasks?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Directory server Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Is special Directory server user knowledge required?

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      2. What critical content must be communicated – who, what, when, where, and how?

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      3. What sort of initial information to gather?

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      4. What happens if Directory server’s scope changes?

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      5. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      6. What are the tasks and definitions?

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      7. Who are the Directory server improvement team members, including Management Leads and Coaches?

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      8. What is in scope?

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      9. Is Directory server currently on schedule according to the plan?

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      10. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      11. Is Directory server required?

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      12. What are the requirements for audit information?

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      13. How will variation in the actual durations of each activity be dealt with to ensure that the expected Directory server results are met?

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      14. How can the value of Directory server be defined?

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      15. Does the scope remain the same?

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