LITMIR.BIZ

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      20. Is there a New Train management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      21. Does the team have regular meetings?

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      22. What scope do you want your strategy to cover?

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      23. What is out of scope?

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      24. What sources do you use to gather information for a New Train study?

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      25. How will the New Train team and the group measure complete success of New Train?

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      26. What are the New Train tasks and definitions?

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      27. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      28. What knowledge or experience is required?

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      29. Is special New Train user knowledge required?

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      30. Is it clearly defined in and to your organization what you do?

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      31. What are the New Train use cases?

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      32. What constraints exist that might impact the team?

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      33. What are the compelling stakeholder reasons for embarking on New Train?

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      34. How would you define the culture at your organization, how susceptible is it to New Train changes?

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      35. What customer feedback methods were used to solicit their input?

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      36. What are the rough order estimates on cost savings/opportunities that New Train brings?

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      37. Why are you doing New Train and what is the scope?

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      38. What are the core elements of the New Train business case?

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      39. Are resources adequate for the scope?

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      40. Scope of sensitive information?

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      41. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      42. Are the New Train requirements complete?

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      43. How do you hand over New Train context?

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      44. Has/have the customer(s) been identified?

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      45. What would be the goal or target for a New Train’s improvement team?

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      46. How have you defined all New Train requirements first?

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      47. What are the requirements for audit information?

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      48. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      49. What system do you use for gathering New Train information?

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      50. When is/was the New Train start date?

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      51. How would you define New Train leadership?

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      52. How are consistent New Train definitions important?

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      53. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      54. What baselines are required to be defined and managed?

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      55. What is the definition of success?

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      56. What are the record-keeping requirements of New Train activities?

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      57. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      58. What information should you gather?

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      59. Have specific policy objectives been defined?

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      60. How do you build the right business case?

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      61. If substitutes have been appointed, have they been briefed on the New Train goals and received regular communications as to the progress to date?

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      62. What are the tasks and definitions?

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      63. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      64. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      65. Who defines (or who defined) the rules and roles?

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      66. What is out-of-scope initially?

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      67. Has everyone on the team, including the team leaders, been properly trained?

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      68. Do you have organizational privacy requirements?

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      69. Who are the New Train improvement team members, including Management Leads and Coaches?

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      70. Are task requirements clearly defined?

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      71. Are there different segments of customers?

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      72. Who approved the New Train scope?

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      73. Are audit criteria, scope, frequency and methods defined?

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      74. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      75. Has a project plan, Gantt chart, or similar been developed/completed?

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