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Is the quality assurance team identified?

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      65. How can auditing be a preventative security measure?

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      66. Do you have/need 24-hour access to key personnel?

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      67. Will New Train deliverables need to be tested and, if so, by whom?

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      68. Are there recognized New Train problems?

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      69. Do you need different information or graphics?

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      70. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      71. What are the timeframes required to resolve each of the issues/problems?

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      72. What needs to stay?

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      73. What else needs to be measured?

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      74. How many resources and what roles will need new training?

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      75. What are your needs in relation to New Train skills, labor, equipment, and markets?

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      76. Are there any specific expectations or concerns about the New Train team, New Train itself?

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      77. What activities does the governance board need to consider?

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      78. What tools and technologies are needed for a custom New Train project?

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      79. Are losses recognized in a timely manner?

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      80. Why is this needed?

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      81. How does it fit into your organizational needs and tasks?

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      82. How are training requirements identified?

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      83. What is the problem or issue?

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      84. To what extent does each concerned units management team recognize New Train as an effective investment?

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      85. What information do users need?

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      86. What New Train capabilities do you need?

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      87. What needs to be done?

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      88. Are new training and records needed?

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      89. To what extent would your organization benefit from being recognized as a award recipient?

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      90. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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      91. What are the clients issues and concerns?

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      92. What are the New Train resources needed?

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      93. What is the problem and/or vulnerability?

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      94. What are the minority interests and what amount of minority interests can be recognized?

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      95. Are controls defined to recognize and contain problems?

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      96. What is the New Train problem definition? What do you need to resolve?

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      97. How do you recognize an objection?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the New Train Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How did the New Train manager receive input to the development of a New Train improvement plan and the estimated completion dates/times of each activity?

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      2. What New Train requirements should be gathered?

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      3. Do you all define New Train in the same way?

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      4. Is the New Train scope complete and appropriately sized?

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      5. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      6. Are the New Train requirements testable?

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      7. Is the scope of New Train defined?

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      8. How is the team tracking and documenting its work?

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      9. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      10. How do you gather requirements?

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      11. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      12. How does the New Train manager ensure against scope creep?

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      13. What is the scope of the New Train work?

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      14. What is the definition of New Train excellence?

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      15. What are (control) requirements for New Train Information?

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      16. How do you catch New Train definition inconsistencies?

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      17. How often are the team meetings?

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      18. Have the customer needs been translated into specific, measurable requirements? How?

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      19. Has a New Train requirement not been met?

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